Quality Supervisor - Dover, DE

Job ID:  495316

Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer’s signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes; plus popular brands of landscape and gardening materials.     

Job Summary

The Quality Supervisor ensures safety while overseeing and maintaining the quality standards of the company. The Quality Supervisor is responsible for understanding and training production on the quality guidelines set by the company. They also monitor the quality equipment and assure that the equipment is up to date on certifications and calibrations. This position oversees the rework process. Through the supervision of rework technicians, they inspect any product returns to determine the problem. The Quality Supervisor manages customer complaints and coordinates with production and sales to satisfy the customer’s needs. They assist with, training, various compliance matters, discipline, employee engagement and retention efforts. 

Responsibilities

• Ensures all safety guidelines are followed
• Ensures that the Quality manual is up to date with all quality guidelines
• Responsible for quality equipment and ensuring that calibrations and certification get done
• Communicates with sales and production on any customer complaints
• Supervises the rework teams on inspection of product returns or product of questionable quality
• Manages inventory transactions of quarantined product
• Performs any disciplinary/coaching items
• Ability to manage PTO requests
• Completes and processes time-off requests and timesheets for payroll timely
• Lead customer visits and Audits
• Evaluate and improve current quality processes utilizing technology

Requirements

• 3+ years’ experience in quality control in a manufacturing environment in a supervisory role
• 4 year degree in quality management or a related field
• On-Site QA certification
• Proficiency in basic business (Microsoft Office) software
• Experience in 6 Sigma, LEAN, 5S, or CI preferred

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.