Director, Center of Excellence (COE)

Job ID:  515200

Exempt

Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We’re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we’re leading the industry with innovation and a safety-first mindset.

Oldcastle Infrastructure - Built For Life from Oldcastle Infrastructure on Vimeo.

Job Summary

Oldcastle Infrastructure (OI), as part of CRH’s Infrastructure Products Group (IPG), is a global manufacturing leader of utility infrastructure products.  Our goal is to be the most efficient producer of engineered systems and our customers’ strategic partner of choice. A crucial part of OI’s journey is the investment in new digital tools including a new ERP.  With a modern, common platform, OI will unlock the benefits of its scale, deliver a better customer experience, and build a foundation for continuous process improvement. 

The Director of the Technical Center of Excellence leads the enterprise ERP/CPQ Center of Excellence, owning the technical architecture design and governance and functional systems blueprint and delivery across key end‑to‑end processes and platforms. The role manages functional technical leaders for the following process value streams: Opportunity Lead‑to‑Quote (LTQ), Order‑to‑Cash (OTC), Plan‑to‑Produce (P2M), Source‑to‑Pay (S2P), and Record‑to‑Report (R2R). It also manages the systems architects across core applications: Logik, Salesforce CPQ, SAP SD, SAP PP, SAP MM/PS, and SAP FICO, ensuring cohesive architecture, technical specification design and standardization.

Job Location

• This role will work out of our office in Sandy Springs, GA with a hybrid schedule. 

Job Responsibilities

• Business Functional Alignment and Delivery
  • Partner with the Business Process Management team to identify the technical functional requirements and translate business requirements into measurable transformation objectives across LTQ, OTC, P2M, S2P, R2R
  • Manage team of Functional technical team to ensure the delivery of High-Level Design (HLD) requirements and Functional Specification Documentation (FSDs) aligned with the standard CRH IPG template.

• Prioritize value‑backlog with business process owners to balance run‑stability with transformational and change capacity.
• Partner with the Organizational Change Team (OCM) and Deployment Team to provide functional documentation to support training and change management.
• Ensure programs follow CRH IP and SAP Activate/Agile methodology and overall stage‑gate and risk controls.

• Technical Architecture Governance

• Manage applications architects to design end‑to‑end solution architecture and configurations across Logik Salesforce CPQ, SAP FICO/SD/PP/MM/PS.
• Coordinate Fit/Gap technical analysis of the technical requirements to ensure there is an alignment with the CRH IPG systems architecture and standard consistency
• Lead end to end solution architecture blueprints that ensure best in class integrations and overall applications security and compliance.
• Ensure that ERP extensions, and integrations are based on a clean configuration and architecture standards

• Support the Projects Delivery and Change Management
  • Partner with PMO, OCM, Data and Deploy team to ensure successful projects delivery  
  • Manage on-site support during Hypercare
  • Successfully exit Hypercare and handover system to application support
  • Transition functional systems training to OCM and Deployment team

Job Requirements

• 12-15+ years of experience working in Digital Transformation programs in a manufacturing industry
• 5+ years of managing COE and/or ERP Digital Transformation Delivery teams
• Hands-on experience in SAP and Salesforce or with part of another ERP implementation team
• Process improvement knowledge gained while working in an organization undergoing a significant operational culture shift
  • Creation and improvement of processes that demonstrate ease of doing business internally and externally
  • Development and implementation of process adherence and data quality adoption metrics
  • Comfortable operating in environment of ambiguity and fast change
• Strong interpersonal and organizational influencing skills
  • Ability to communicate in a simple, articulate, thoughtful manner to varying audience levels
  • Innovative spirit to work cross-functionally in developing improvement ideas
  • A pleasant, likeable manner while accomplishing challenging results
• Bachelor’s degree in computer science or technical related discipline

Preferred Skills

• SAP: SAP S4/HANA Private Edition and Active Project Methodology certifications
• SAP Functional Associate Certifications (SD/MM/PP/FICO) and Salesforce CPQ.
• Manufacturing and Supply Chain Experience.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability