Factory Peripheral Specialist - Atlanta, GA

Job ID:  504811

Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer’s signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes; plus popular brands of landscape and gardening materials.     

Job Summary

The Factory Peripheral Specialist is responsible for ensuring the efficient and secure operation of an organization's IT infrastructure. They provide technical support to end-users, maintain hardware and software systems, troubleshoot IT issues, and implement technology solutions to enhance productivity and security. Managing deployment, inventory, replacements and support of all factory IT hardware. 

Job Responsibilities 

• Technical Support: Provide help desk support to end-users, resolving technical issues related to hardware, software, and network connectivity.
• Hardware Maintenance: Install, configure, and maintain computer hardware, including servers, desktops, laptops, printers, and peripherals. Perform hardware upgrades and replacements as needed.
• Software Management: Install, configure, and update operating systems and software applications. Ensure that all software is properly licensed and up to date.
• Network Management: Set up and maintain computer networks, including LANs (Local Area Networks) and WANs (Wide Area Networks). 
• Security: Implement and enforce IT security policies and procedures to protect data and systems from threats. 
• User Training: Provide training and guidance to end-users on using IT systems and software effectively and securely.
• Documentation: Maintain comprehensive documentation of IT systems, configurations, and procedures for reference and troubleshooting.
• Factory Support:  Provide support for Factory Track devices, label printers and all IT factory support devices.
   

Job Requirements

• Education: A degree in Information Technology, Computer Science, or related field experience.
• Experience: Previous experience in a technical support or IT role, particular in a manufacturing environment, is beneficial.
• Skills: Strong problem-solving skills, technical proficiency with peripheral devices, and good communication skills.
• Certifications: Certification such as CompTIA AT or similar a plus.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.