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Financial Systems Analyst (Viewpoint)- Remote Opportunity within in US

Atlanta, GA, US, 30338

CRH Americas Materials Inc




Job ID:  174579


CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, cement, asphalt, readymixed concrete and paving and construction services in North America.  Our operations span North America with 24,100 employees at close to 1,300 locations in 44 US States and 6 Canadian provinces.


Position Overview


This position is responsible for delivery of information system projects through supporting all facets of the systems development life cycle improving and supporting our financial ERP system (Viewpoint). This requires excellent knowledge of Viewpoint and gives expert advice on how the solution can work effectively and efficiently for CRH.  Simplifies and improves business processes leveraging Viewpoint and other applications while providing support and issue resolution. .  This position will play a key role in improving information flow by improving current processes and modifying/upgrading current systems.


Key Responsibilities (Essential Duties and Functions)


Projects and Improvements


  • They should be proficient in translating business requirements into technical solutions
  • Participate in systems implementation process by developing and performing testing, defining user procedures and workflows, assisting in the development of conversion and implementation strategies, providing user documentation and training, and post-implementation support.
  • Plans, tests and documents the configuration of applications and respond to and resolves issues impacting production;
  • Analyze and document existing business processes to identify potential areas for process improvement opportunities
  • Evaluates business procedures and problems determining the precise nature of the problem and break it down into its component parts.  After sufficient information has been collected, the analyst prepares charts, diagrams and reports that constitute a representation of the issue and proposed solutions in terms which managers or non-data-processing personnel can understand.
  • Provides guidance and support to users to maximize system capabilities and user knowledge
  • Improve the quality of reporting and data by identifying and analyzing user requirements
  • Conduct research and analysis to accurately and clearly define user requirements and processes to assist in the resolution of highly complex, multi-faceted problems that meet business needs
  • Analyze current system interfaces and recommend improvements


 Service and Support


  • Extensive working knowledge of Viewpoint modules.
  • Works closely with the business units across all CRH Materials, using Viewpoint to best support their business processes.
  • Performs regular Maintenance and Local Configuration of Viewpoint.
  • Understands and troubleshoots Interfaces between legacy systems and Viewpoint or Proactis as required
  • Interaction with internal users to address and correct system issues identified. Recording support details utilizing an internal help desk ticketing system.
  • Interaction with software vendors to resolve software issues and make enhancement requests.
  • Responsible for updating use cases and test scripts for application testing.
  • Testing software upgrades and working with vendor to resolve any issues uncovered.  Upgrading user documentation to reflect upgrade enhancements.
  • Responsible for Change Management Process for financial applications ensuring completeness/accuracy of changes requested.
  • Coordinating issue resolution with other support areas as required.
  • Participation in Monthly, Semi-Annual audit compliance review and testing, providing supporting documentation as required


Process Documentation


  • Developing and maintaining procedural documentation related to job functions.
  • Ensure business processes and complex technical specifications are properly documented and maintained up to date; Develop training documentation and content for software platforms.
  • Responsible for ensuring Viewpoint user documentation is created and maintained up to date, including procedural manuals, training videos, best practice documents, etc.
  • Responsible to collaborate with the IT Training team to ensure end user documentation is clearly communicated and training materials are available for new hires;
  • Act as an advisor to the Compass team to expand their understanding of Viewpoint capabilities




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.




  • Associates degree in Information Technology or equivalent, or 4+ years of experience in similar IT or financial support role.  Experience handling customer technical support calls preferred
  • Experience with Viewpoint suite of products 5+ years 
  • ERP system implementation


Work Requirements


  • 5+ years experience IT and/or finance experience
  • 5+ years experience of software application lifecycle, deployment, and maintenance
  • 3+ years experience of applications integration development lifecycle, deployment, and support


Knowledge/Skill Requirements


  • Excellent verbal, written and analytical skills with the ability to actively listen and effectively understand concerns
  • Excellent customer service skills combined with the ability to solve problems
  • Attention to detail and strong analytical skills
  • Ability to multi-task, prioritize issues and monitor progress.
  • Ability to work in a team environment.=
  • Fundamental understanding of financial business processes
  • Understanding of financial accou
  • Understanding of  processes supported by the Viewpoint application
  • Demonstrates the ability to develop alternative solutions to problems and recommend the best solution for the business.
  • Ability to interface and communicate effectively with non-technical personnel, administrative users, staff, as well as professional Information Technology Staff
  • Viewpoint database knowledge and basic SQL comprehension


Physical Requirements


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Able to communicate with others by telephone and in person
  • Able to utilize a computer for word processing, email communication, and preparation of documents and presentations.
  • May require sitting for extended periods of time


Work Environment


  • Usually, normal office working conditions.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  The noise level in the work environment is usually quiet
  • The position may require travel up to 10%
  • The position may require work outside of normal business hours


What CRH Offers You


  • A culture that values opportunity for growth, development and internal promotion
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH Americas family!


 EOE/Vet/Disability--If you want to know more, please click on this link

CRH Americas is an Affirmative Action and Equal Opportunity Employer.


Date Posted: 

Nearest Major Market: Atlanta

Job Segment: Systems Analyst, Database, SQL, ERP, Testing, Technology