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Manager, Claims and Contracts- Atlanta, GA, Dallas, TX or Overland Park, KS

Atlanta, GA, US, 30338

CRH Americas Inc.



Job ID:  328042

CRH is a leading global diversified building materials group, employing over 85,000 people at more than 3,600 locations in 32 countries.  Imagine a company capable of providing the modern building materials needed to build our homes, schools, communities, even the bridges and highways to get you there. We are CRH Americas, North America’s largest manufacturer of building products and the second largest globally. 


Position Overview


CRH Americas, Inc., is seeking a Manager – Claims and Contracts to lead the claims and contract risk needs of its US businesses.  This newly created role, reporting to the Vice President – Risk Management, will enhance consistency of Auto Liability and General Liability claims’ management and Contract Risk across the enterprise.  CRH is the leading building materials company in the world, and in 2020, its US operations generated revenues of $15.46B and employed approx. 39,000 in 46 states.  Successful candidates will have the ability to provide strategic solutions for internal stakeholders and work closely with our advisors and partners while also being a hands-on member of the risk management team. 


This position may be based out of the Atlanta HHHheadquarters, or Dallas, TX and Overland Park, KS offices.


Key Responsibilities (Essential Duties and Functions)


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.


Auto Liability and General Liability Claims-

  • Navigating Liability claims through investigation, valuation, reserving, and ultimate resolution for non-litigated and litigated Liability claims
  • Partnering with internal stakeholders, legal counsel, and third-party administrator (TPA) to drive Liability claims’ resolution
  • Securing Liability claims’ resolution results throughout the organization through influence, persuasion, and leadership


Contract Risk-

  • Identifying contract risk and leading improvements to mitigate/ reduce operational and contractual risk
  • Coaching internal stakeholders through contract risk assessment
  • Maintaining alliances with procurement, sales, and operations to ensure standardization of contract systems, formats, and clauses
  • Maintain professional demeanor at all times while representing the company 
  • Regular and predictable attendance at assigned times is required 
  • Other duties as directed by management





  • Bachelor’s degree in business, finance, risk management, or a related field of study
  • Minimum ten (10) years of experience managing Liability claims with an insurer, third-party administrator (TPA), or risk management function
  • Demonstrated skills working with outside advisors, insurers, TPA, and legal partners
  • Professional designation preferred
  • Exposure to the building materials, construction or manufacturing sectors preferred


Work Requirements

  • Must be 18 years in age or older
  • Must pass pre-employment drug screen and criminal background check
  • Strict adherence to safety requirements and procedures as outlined in the Employee Handbook
  • Willingness to work independently within in a team environment and assist the team with other duties as required
  • Must be willing to travel and work away from home when required


Knowledge/Skill Requirements

  • Strong ability to gain stakeholder trust and create alignment around contractual terms to reduce risk
  • Excellent communication skills (both oral and written) with strong problem-solving skills
  • High ethical standards
  • Complete work independently and collaborate within a team environment
  • Ability to effectively work and collaborate with people with a wide range of skills, experience, cultures and capabilities
  • Ability to resolve issues under pressure
  • Demonstrated sense of urgency
  • Demonstrates strong analytical and problem-solving skills


Physical Requirements


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Able to communicate with others by telephone and in person.
  • Able to utilize a computer for word processing, email communication, and preparation of documents and presentations.
  • May require sitting for extended periods of time.


Work Environment


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

  • Usually, normal office working conditions. 
  • The noise level in the work environment is usually quiet
  • The position may require work outside of normal business hours


The statements included in this job description are not intended to be all-inclusive.  They represent typical elements and criteria necessary to successfully perform the job.  Other duties may be assigned as required.  Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


What CRH Americas Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!


CRH Americas is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link

Date Posted:  Oct 2, 2021

Nearest Major Market: Atlanta

Job Segment: Outside Sales, Manager, Procurement, Sales, Management, Operations