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Customer Service Representative - Denver, CO

Denver, CO, US, 80223

Oldcastle APG
APG West


Job ID:  358185


Oldcastle APG, a CRH company, is a leading global supplier of building and landscaping products. Its product portfolio includes hardscapes and masonry, packaged cement mixes, lawn and garden materials, and composite decking sold through a variety of channels for residential and commercial use. Oldcastle APG is the leading producer of hardscapes in North America and Europe and the innovator behind many of the industry’s well-known brands: Belgard hardscapes, Echelon masonry, Sakrete bagged dry mixes, and MoistureShield composite decking. With over 250 operating locations and approximately 8,400 employees, Oldcastle APG operates across 7 countries in the U.S., Canada, and throughout Europe.




US Mix Customer Service Representatives are responsible for processing orders received by phone, fax, email and EDI.  Customer Service Representatives work in conjunction with Dispatcher, Plant Manager, Production Coordinator and Outside Sales Staff to communicate pertinent information to customers such as product availability, delivery and will call timing, pricing and credit. 


Essential Duties and Responsibilities


  • Provide customers technical information on products  
  • Process customer orders
  • Consult with Technical Director and relay necessary information to customers
  • Administrative work including filing, recording of quotes, and complaint issues
  • Staff the will-call counter for drop-in customers




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or abilities required.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.




  • High School Diploma or GED
  • Proficient in Microsoft Office, specifically Word and Excel


Physical Environment


  • Rare work performed in a manufacturing facility with exposure to airborne particles, moving mechanical parts, forklifts, and noise
  • Constant work performed in an office
  • Constant work performed while standing and sitting




  • Hourly pay rate from $18-19/hour


What CRH Americas Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


Oldcastle APG, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH family!


CRH Americas is an Affirmative Action and Equal Opportunity Employer.


 EOE/Vet/Disability--If you want to know more, please click on this link


Date Posted:  May 22, 2022

Nearest Major Market: Denver

Job Segment: Outside Sales, Plant, Plant Manager, Sales, Manufacturing