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Customer Service Representative - Denver, CO

Denver, CO, US, 80223

Oldcastle APG
APG West

 

Job ID:  419412

 

Oldcastle APG, a CRH company, is a leading global supplier of building and landscaping products. Its product portfolio includes hardscapes and masonry, packaged cement mixes, lawn and garden materials, and composite decking sold through a variety of channels for residential and commercial use. Oldcastle APG is the leading producer of hardscapes in North America and Europe and the innovator behind many of the industry’s well-known brands: Belgard hardscapes, Echelon masonry, Sakrete bagged dry mixes, and MoistureShield composite decking. With over 260 operating locations and approximately 8,500 employees, Oldcastle APG operates across 7 countries in the U.S., Canada, and Europe.

 

Summary

 

US Mix Customer Service Representatives are responsible for processing orders received by phone, fax, email and EDI.  Customer Service Representatives work in conjunction with Dispatcher, Plant Manager, Production Coordinator and Outside Sales Staff to communicate pertinent information to customers such as product availability, delivery and will call timing, pricing and credit. 

 

Essential Duties and Responsibilities

 

  • Provide customers technical information on products  
  • Process customer orders
  • Consult with Technical Director and relay necessary information to customers
  • Administrative work including filing, recording of quotes, and complaint issues
  • Staff the will-call counter for drop-in customers

 

Qualifications

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or abilities required.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.

 

Requirements/Education/Experience

 

  • High School Diploma or GED
  • Proficient in Microsoft Office, specifically Word and Excel

 

Physical Environment

 

  • Rare work performed in a manufacturing facility with exposure to airborne particles, moving mechanical parts, forklifts, and noise
  • Constant work performed in an office
  • Constant work performed while standing and sitting

 

Compensation

 

  • Hourly pay rate from $18-19/hour

 

What CRH Offers You

 

  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion

 

 

About CRH

 

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

 

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

 

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

 

EOE/Vet/Disability--If you want to know more, please click on this link

 

 

 

Date Posted:  Sep 9, 2022


Nearest Major Market: Denver

Job Segment: Outside Sales, Plant, Plant Manager, Sales, Manufacturing