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Northeast Regional Sales & Commercial Operations Manager - NY to VA

Edgewood, MD, US, 21040

Precast Products



Job ID:  161514



Oldcastle Infrastructure, a CRH company, is the leading manufacturer of precast concrete, polymer concrete, and plastic products in the United States. Our products range from utility vaults, reinforced concrete pipe, catch basins, drainage and septic tanks, to retaining walls, storm shelters, wall panels, concrete barriers, a variety of prestressed concrete products and more.   With more than 80 locations nationwide and 3,000 plus employees, Oldcastle Infrastructure is committed to upholding core values of reliability, quality, and service in cutting edge ways.


Position Summary


The primary role of the Regional Sales & Commercial Operations Manager is to oversee the order process from PO to delivery and coordinate efforts with our project related business. The Regional Sales and Commercial Operations Manager will be responsible to manage the project management team to efficiently and effectively process orders, communicate with customers, move projects through the order process, and manage sales orders. They will work closely with the engineering, production and the market sales management teams to resolve any customer service, schedule, or contract issues. They will have oversight for all of our 3rd party relationships and will play an active role in shaping our order processes to provide a high level of service, accuracy, and simplification. The Sales Commercial and Operations Manager will also work with Regional Finance and the Credit and Collections team to resolve any payment disputes or past due customers.  



Position Responsibilities


  • Lead a team of project managers and the project sales team to effectively process orders, service customers, and manage risk, pricing and sales of our project related businesses
  • Develops, implements, and streamlines processes to manage the order fill cycle
  • Oversees deliveries to effectively forecast shipments monthly, quarterly, and annually
  • Drive the total Oldcastle Infrastructure message by recognizing opportunities and collaborating with other Oldcastle business units
  • Reviews and analysis internal reports and responds to customer’s needs in a focused and service-oriented manner, quickly addressing issues to provide world class results
  • Works closely with other managers to drive schedule attainment and resolve customer service issues
  • Proactively minimize, respond to and negotiate customer back charges
  • Manages the change order process to minimize scope creep
  • Assumes overall responsibility to deliver orders on-time and on budget
  • Other duties as assigned.




  • BS degree or equivalent industry experience preferred.
  • 3 + years sales management experience in industrial or construction environment preferred
  • Demonstrated ability to read and understand blueprints and contracts
  • Strong business and financial acumen that translates to sound, profitable sales, and business decisions
  • Excellent communication skills and ability to relate across multiple levels with contractors, engineers, subs and government officials
  • Proficient in Microsoft Office programs (Word, Excel, Outlook) and CRM software.
  • Valid Driver’s license and acceptable driving record.
  • Willing to travel to customer sites, do overnights, and visit sub-regions as required



What CRH Americas Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


Oldcastle Infrastructure, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!


CRH Americas is an Affirmative Action and Equal Opportunity Employer.


EOE/Vet/Disability--If you want to know more, please click on this link


Nearest Major Market: Baltimore

Job Segment: Operations Manager, Sales Management, Sales Operations, Operations, Sales