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Credit & Collections Assistant

Fayetteville, AR, US, 72703

APAC - Central-Central West Region - NWA



Job ID:  291221


APAC Central Inc., is a CRH company producing and providing crushed aggregate materials, sand, ready-mix concrete, asphalt, and performing as a regional heavy highway/infrastructure construction firm serving Arkansas, Oklahoma, and southern Missouri. APAC-Central, Inc. and its founding companies have been serving our customers since early in the 20th Century and look forward to continued success in the 21st Century!


Credit & Collections Assistant

Duties include:

  • Collection and Reconciliation of Plant COD Accounts and insufficient funds checks.
  • Scan Credit documents into OnBase
  • Assist with reconciliation of customer accounts with known issues
  • Research and communicate customer remittance discrepancies
  • Gather all related documentation (check, invoice, credit memo, etc.) and prepare written communication to customer with explanation of charge-back/credit.
  • Send Demand letters as requested by Credit & Collection Analyst
  • Research and compile support for Customer Refunds
  • Assist Manager/Credit & Collection Analyst with process to turn accounts over to a collection agency
  • Assist with the process of mailing/emailing customer invoices and statements
  • Assist with gathering information on new/existing Credit Applications (send out credit reference requests, run credit reports via Dun & Bradstreet and Experian)
  • Assist with collection efforts on lower volume accounts with aging balances
  • Cross train as back up for Depositing Checks into Bank of America, counting cash bags and scanning supporting files when needed.
  • Assist with weekly, monthly reporting (Aging reports by market area and DSO reports) as needed
  • Other duties may be later assigned

Work Requirements:

  • Have a working knowledge of credit and collections, possess the ability to work independently, be detail oriented,  have strong analytical and communication skills, the ability to manage assigned tasks, and be proficient in Microsoft products.
  • Devote appropriate time and effort to accomplish job tasks assigned/requested.
  • Good ability to respond to common inquiries and/or concerns from customers, regulatory agencies, members of the business community and peers.
  • Work closely with the Credit Manager, Controller and related Accounting Management team as needed.


What CRH Americas Offers You


  • A culture that values opportunity for growth, development and internal promotion
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH Americas family!


APAC Central Inc. is an Affirmative Action and Equal Opportunity Employer.

 EOE/Vet/Disability--If you want to know more, please click on this link


Date Posted:  Jun 8, 2021

Nearest Major Market: Fayetteville