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Operations Manager, RMC - Harrisburg, PA

Harrisburg, PA, US, 17110

Pennsy Supply Inc



Job ID:  405242


Pennsy Supply is a CRH company. CRH is the leading vertically integrated supplier of asphalt, aggregates, cement, ready-mix concrete, and paving and construction services in North America. Our 24,100 employees at 1,300 operating locations provide our customers with top-quality, innovative products and services.


Position Overview

The Operations Manager is responsible for leading all aspects of RMC operations including production, maintenance and delivery. This includes safety, cost management, performance management, team development, strategy, employee well-being and morale. The role requires continuous collaboration with quality, sales, dispatch and other lines of business. 

Key Responsibilities (Essential Duties and Functions)

The duties and responsibilities include but are not limited to the following:

  • Oversee and lead managers within the RMC operations and delivery team.
  • Responsible for own personal safety as well as maintaining the highest standard of safety across all RMC activities. Be familiar with and follow CRH Life Savings Rules.
  • Embody the CRH and Pennsy Values of Safety First, continuously create value, do what we say and lead with integrity, operate locally but act as one company and build enduring relationships.
  • Drive operational and safety performance through continuous improvement initiatives that meet or exceed company goals.
  • Cost responsibility for RMC and delivery operations. Strive to lower cost and increase productivity through efficiency and innovations.
  • Understand Quality Control to ensure a quality product is produced while optimizing mix cost.
  • Provide financial analysis of operations performance to drive operations optimization.
  • Making RMC a great place to work by improving employee morale and hiring quality people as needed to meet the demands of the business.
  • Responsible for the availability and working conditions of the plant equipment and trucks
  • Build and maintain customer, vendor and supplier relationships.
  • Generate plans and strategies to grow Pennsy’s leadership in the market area, including participation in the company 5-year strategic plan and capex process.
  • Provide regular updates to the GM on cost and performance targets and actions taken.
  • Assist GM with annual budget process including winter maintenance planning.



Other Requirements

  • Display a professional and courteous attitude to co-workers, supervisors, and the general public at all times.
  • Must be willing to travel and work away from home when required
  • Must be willing to work nights and weekends if necessary
  • Willingness to work in a team environment and assist co-workers or supervisors with other duties as required
  • Timely and regular attendance is an expectation of all Pennsy Company employees

Supervisory Responsibilities

Carry out supervisory responsibilities in accordance with the company policies and procedures and applicable laws. Responsibilities include but are not limited to:

  • Willingness to develop subordinates technical and leadership skills and make recommendations for new job opportunities when appropriate.
  • Effective management of employee performance through coaching and feedback (written and verbal) rewards, and discipline when necessary.
  • Addressing complaints and resolving problems in a timely manner.
  • Ability to get work done through others using effective delegation, scheduling, and time management practices.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.


  • Experience in leading teams and overseeing or supporting production activities.
  • Bachelor’s degree in engineering or related field is preferred.
  • Proven skills and experience in evaluating processes, production and efficiency is preferred.
  • Experience of working with concrete, building materials or other manufacturing processes is desirable.


Knowledge/Skill Requirements

  • Ability to work effectively with others.
  • Strong ethical standards.
  • Ability to perform multiple tasks effectively in a timely and responsive manner.
  • Excellent communication skills both oral and written.
  • Ability to coach, mentor and lead a team.
  • Self-motivated and directed to get the job done with minimal supervision.
  • Advanced / very proficient in Word, Excel and Power Point
  • Ability to analyze data and produce reports that identify trends and opportunities
  • Ability to learn new IT systems quickly and use these systems to the benefit of the business

Key Competencies:

  • Drive results – work with the team to monitor performance and implement strategies to improve long term and short-term profitability.
  • Innovation – generate and implement ideas for improving work processes, products and services.
  • Develop talent – mentoring, training and coaching the operations and delivery teams to develop competencies and performance.
  • Optimize work processes – continually evaluating how tasks are performed with a view to improving the efficiency of the business and workforce.
  • Teamwork – foster a positive attitude in the team and strive to promote team work over individual actions
  • Manage complexity - making sense of complex and sometimes contradictory information to effectively solve problems
  • Planning and organizing – use their own and other’s time effectively.
  • Professionalism – approaches others in a tactful manner, reacts well under pressure, accepts responsibility for own actions.
  • Safety mindset – leads by example to ensure the RMC team has a continuous focus and zero tolerance attitude to safety

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This chart outlines the physical requirements necessary to perform the duties of this job.



  • Stand 
  • Walk 
  • Sit 
  • Repetitive Motion 
  • Right 
  • Left 


  • Bend 
  • Kneel 
  • Squat 
  • Reach 
  • Drive 
  • Fine Motor 


  • Climb



  • 0-10 lbs 


  • 10-25 lbs 
  • 25-50 lbs


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee regularly works both in office and workplace environments. The employee continuously works with others.

This chart outlines the potential work environment the employees may be exposed to while performing the duties of this job.



  • Working with Others 


  • Hot Weather 
  • Cold Weather 
  • Wet Weather 
  • Exposed to Noise 


  • Exposed to High Heat 


What CRH Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion



About CRH


CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.


If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!


Pennsy Supply, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.


EOE/Vet/Disability--If you want to know more, please click on this link




Date Posted:  Aug 4, 2022

Nearest Major Market: Philadelphia
Nearest Secondary Market: Harrisburg

Job Segment: Operations Manager, Supply, Manager, Performance Management, Operations, Management, Human Resources