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Operations Training Specialist - Parsippany, NJ

Parsippany, NJ, US, 07054

Tilcon New York Inc



Job ID:  458059


Safety, Integrity, Quality are the foundation or core values on which Tilcon New York Inc., a CRH company operates.  Located in New York and New Jersey, Tilcon New York Inc. is an integrated materials company with multiple quarry locations, water terminals, heavy highway construction division, asphalt and recycle plants.  Tilcon manufactures sells and ships, made in the USA, products of crushed stone, asphalt, sand, gravel and recycled materials throughout New York, New Jersey, and some areas of Pennsylvania.  Growth opportunity, professional development and a culture of support and resources are provided to each employee for their personal growth and success within Tilcon New York Inc., and CRH.


Position Overview:


The Operations Trainer is responsible for the training and professional development of the organization’s employees. The position assesses company-wide development needs to drive training initiatives and identifies and arranges suitable training solutions for employees. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance. In this role, you will work with business leaders and other key stakeholders to identify skill and capability building aligned with the company’s strategy.

Key Responsibilities:

(Essential Duties and Functions)

  • Conduct annual training and development needs assessment, with an increased focus on hourly employees and new hires
  • Create training strategies, initiatives, and materials
  • Develops training and development programs and objectives complete with materials, tutorials, instructions, and learning resources such as online modules and guides
  • Identifies best training method (instructor-led, eLearning, simulation, coaching, etc) to ensure effectiveness
  • Training programs included, but not limited to, new hire orientation, onboarding, technical skills development, soft skills development, company policies, product training, quality training, safety training, technology training, teambuilding, etc.
  • Lead the development, execution, and measurement of capability building programs
  • Develop a sustainable business model that supports cross-training for front-line employees
  • Design innovation and transformative learning programs and experiences that drive business results
  • Partner with internal (L&D) and external stakeholders to deliver training, as applicable
  • Contact and utilize outside vendors and resources as needed based on gaps
  • Maintain a database of all training materials
  • Instruct employee training and onboarding, as needed
  • Research and apply external best practices and innovation within learning and development
  • Understanding of adult learning theory
  • Leverage / integrate technology to enhance the effectiveness of learning offerings for the learner, as applicable
  • Partner with business leaders, HR and other key stakeholders to drive training and development agendas
  • Conducts follow-up studies of all completed training to evaluate and measure results
  • Works effectively as a team member and able to collaborate across departments
  • Create innovative, engaging and effective instructional materials with a focus on helping people adopt behavior standards and embrace new processes to complete their daily tasks/responsibilities.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.




  • Bachelor’s degree preferred
  • Minimum 3 years of related work experience in training and development, facilitation/coaching, project management and/or consulting
  • Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with Viewpoint a plus
  • Highly respected team player/learner and a collaborative worker.  Possesses a strong desire and ability to rapidly learn and apply the principles of lean and change management.
  • Demonstrated skills in consulting, group process facilitation, change management & training.
  • Expert-level oral and written communication skills with a proficiency in writing, editing, proofreading, and formatting of user-friendly, customer-ready materials.
  • Expert-level presentation skills with experience in providing instructor-led trainings.
  • Self-motivated and disciplined, with capacity to work on multiple priorities in a fast-paced, dynamic environment and within time constraints.
  • Skilled in teaching improvement concepts and principles to diverse audiences from senior management to frontline staff.
  • Exposure to cross-cultural audiences, and global and cultural awareness.
  • Strong attention to detail and outstanding follow-through.
  • Highly proficient in all applications of Microsoft Office, with an emphasis on Excel, PowerPoint, Visio, Word and Outlook.


Knowledge/Skill Requirements

  • Ability to work independently with attention to detail
  • Able to follow direction and work effectively in a team environment
  • Detail orientated with strong organizational skills
  • Excellent computer skills and proficient in Word, Excel, Outlook, etc.
  • Must have a positive attitude and team player
  • High level of responsiveness
  • Ability to function in a fast-paced environment
  • Ability to effectively prioritize to meet long term and short-term deadlines
  • Ability to respond to stressful situations, co-workers and customers in a professional, courteous demeaner


Work Requirements 

  • Must be 18 years in age or older.
  • Must pass pre-employment physical, drug screen and criminal background check.
  • Strict adherence to safety requirements and procedures as outlined in the Employee Handbook.
  • Willingness to work in a team environment and assist co-workers or supervisors with other duties as required.
  • Must be willing to travel and work away from home when required.
  • Must be willing to work nights and weekends when necessary.
  • Mobility to attend various meetings and events at offsite locations
  • Hours are extended throughout the year to include nights and weekends when necessary


Physical Requirements:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to talk and hear.  The employee is required to sit, walk and stand for periods of time.  The employee is required to use a computer for extended periods of time.    Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust to focus.

  • Able to stand, walk, use hands and fingers to manipulate objects or controls, climb or balance, stoop, kneel, crouch, and crawl.
  • May require sitting for extended periods of time.
  • Vision abilities (with correction) include close, distance, peripheral, depth, and the ability to adjust focus
  • Able to climb ladders and to work at heights.
  • The employee is frequently required to stand and walk for extended periods of time.
  • Able to safely drive a vehicle for long periods of time.
  • Able to occasionally move/carry objects up to 50 lbs. unassisted.
  • Able to work extended hours.
  • Able to work in all weather conditions.
  • Able to work in tight quarters.



Work Environment:


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


This job will require both office work and field work. While performing the duties of this job, the employee occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to wet and/or humid conditions. The noise level in the work environment in the office is usually quiet.



  • Working with others



  • Hot weather
  • Cold weather
  • Wet weather
  • Moving equipment



  • Exposed to high heat
  • Exposed to noise



  • Safety, Integrity, Quality - Formally and visibly demonstrate support and understanding of CRH and Tilcon’s core values.
  • Attracts Top Talent - Attracting and selecting the best talent to meet current and future business needs.
  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
  • Develops Talent - Developing people to meet both their career goals and the organization's goals.
  • Drives Results - Consistently achieving results, even under tough circumstances.
  • Cultivates Innovation - Creating new and better ways for the organization to be successful.
  • Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Manages Ambiguity - Operating effectively, even when things are not certain or the way forward is not clear.
  • Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
  • Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.


What CRH Americas Offers You


  • A culture that values opportunity for growth, development and internal promotion
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH Americas family!


Tilcon New York Inc. is an Affirmative Action and Equal Opportunity Employer.

 EOE/Vet/Disability--If you want to know more, please click on this link


Date Posted:  Sep 16, 2022

Nearest Major Market: New York City
Nearest Secondary Market: Newark

Job Segment: Operations Manager, Consulting, Training, Change Management, Operations, Technology, Management