Construction Operations Manager

Job ID:  516529

Pike Industries, Inc., a subsidiary and integral part of CRH, is a leading Highway Contractor and the largest producer of Hot Mix Asphalt and Construction Aggregates in New England. Pike has experienced continual growth over the years and currently employs nearly 1,000 people throughout NH, ME and VT. The dedication, knowledge, and quality workmanship of our employees is what makes the company such a great success.  If you’re looking for a challenging career at a company that will reward your efforts, look no further.  Take the first step and apply for an exciting opportunity to gain top notch industry experience and pave the road to your success.  All Roads Lead Here!

Operations Manager- Construction

Position Overview

The Construction Manager will directly oversee construction-related operations within their designated area, from developing bid strategies to executing projects.  Equally important is the ability to “Think Big Picture” for company resources and customer relationships.  The Construction Manager will also be responsible for providing a safe workplace for employees, developing employees for future roles, and managing customer/community relations.  The Construction Manager will take the lead in ensuring that all lines of business collaborate to achieve the overarching company goal of maximizing material sales and overall profitability.  The Construction Manager will lead by example by demonstrating the core competencies required for the position.

Competencies

• Drives Results: Consistently achieving results, even under challenging circumstances.

• Cultivates Innovation: Creating new and better ways for organizations to be successful.

• Attracts & Develops Talent: Attracting and selecting the best talent to meet current and future business needs. Developing people to meet both their career goals and the organization’s goals.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.

• Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

• Business Insight: Applying knowledge of business and the marketplace to advance the organization’s goals.

• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

• Customer Focus: Building strong customer relations and delivering customer-centric solutions.

• Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to solve problems effectively.

Key Responsibilities (Essential Duties and Functions)

• Oversee all installation and/or highway projects in the region.

• Project profitability (revenue/costs) responsibility.

• Ensure that projects are staffed with appropriate P.M.s, traffic control personnel, paving crews, etc.

• Work closely with DOT Estimators/Contracts Administrators on job processing, including pre-construction meetings, in-house safety meetings, OJT’s, subcontractor compliance, conflict resolution, and documentation.

• Collaborate with relevant customers (e.g., DOTs) to ensure effective partnering, strong customer relationships, and timely completion dates.

• Strong communication with Quality Control, Production, and Sales Staff to optimize plant utilization, profitability, and customer service, both internal and external.

• Knowledge of company costing systems to evaluate work-to-date.

• Ensure that all operations are fully compliant with federal and state regulations, including OSHA, DOT, and other relevant agencies.

• Ensure subcontract compliance on all projects.

• Support ongoing employee training, including OJT.

• Supervise and direct all installation supervisory personnel, including Regional Coordinators and/or Project Managers.

• Conduct annual evaluations of direct reports and ensure the evaluation process is conducted properly for all other installation personnel in the region.

• Strong working knowledge of company recruitment and hiring procedures and policies.

• Enforce company policies, procedures, and work rules; discipline employees as necessary and document all performance issues.

• Enforce company safety rules and conduct safety meetings, including toolbox talks.

• Identify and resolve safety, personnel, and equipment/operational problems in a timely and effective manner.

• Work closely with the Safety Manager on all training initiatives and programs.

• Ensure that the workplace/or job sites, and equipment are kept in a neat, clean, tidy, and safe condition.

• Adhere to all state and federal regulations, if applicable, as set forth by the US Department of Transportation (DOT), Occupational Safety and Health Administration (OSHA), Mine Safety and Health Administration (MSHA), or any other regulatory agency.

Additional Responsibilities

• Display a professional and courteous attitude to co-workers, supervisors, and the general public at all times.

• Must be willing to travel and work away from home when required.

• Must be willing to work nights and weekends when necessary.

• Report to the assigned job site in uniform and ready to begin work at the designated start time.

• Strict adherence to safety requirements and procedures as outlined in the Environmental, Health & Safety Manual.

• Strict adherence to Pike policies and procedures as outlined in the Employee Manual.

• Willingness to work in a team environment and assist co-workers or supervisors with other duties as required. 

Supervisory Responsibilities

• Carry out supervisory responsibilities in accordance with the company’s policies, procedures, and applicable laws.

• Assist with the interviewing and hiring process as necessary.

• Planning, assigning, and directing work.

• Willingness to develop subordinates’ technical and leadership skills and make recommendations for new job opportunities when appropriate.

• Effective management of employee performance through coaching, feedback (written and verbal), rewards, and discipline when necessary.  Must be able to establish and communicate goals/expectations for individuals, crew, and projects.

• Appraising performance, including annual evaluations and new employee 60-day evaluations.

• Addressing complaints and resolving problems promptly.

• Lead by example.

• Ability to get work done through others using effective delegation, scheduling, and time management practices.

• Work in conjunction with the HR team to ensure workforce sustainability, development, and succession.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Education/Experience

• Bachelor’s degree (B.S. or B.E.) from a four-year college; three to five years in the construction materials business with specific experience in paving, installation, earthwork, and utilities, and a working knowledge of road reclamation and milling, as well as transportation and delivery. 

• Previous supervisory experience.

General Requirements

• Ability to read and interpret documents such as safety rules, contracts, operating and maintenance instructions, and procedure manuals.  The ability to write routine reports and correspondence.  Ability to speak effectively to customers or employees of the organization.

• Must have strong people skills, a proven track record of successful job and team management from start to finish; must have the ability to cultivate valuable customer/employee relationships; successfully manage multiple jobs simultaneously; and have a keen business sense. 

• Strong communication skills, both written and verbal, computer skills, and knowledge of state DOT regulations and OSHA are a must.

• Must have the demonstrated ability to:

• Maintain strong customer, supplier, and community relationships. 

• Effectively manage and motivate a workforce.

• Resolve conflict.

• Display a courteous and professional attitude when dealing with co-workers and the public.

• Communicate effectively with the entire workforce, customers, and community officials.

• Obtain optimum production in a safe environment.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Must possess a valid driver’s license and dependable transportation to and from the job site.

Knowledge/Skill Requirements

• Must possess and have working knowledge to complete necessary mathematical calculations.

• Must demonstrate the ability to use a computer to communicate and analyze data.  This includes, but is not limited to, the use of Outlook, MS Office programs, construction software, and web-based programs.

• Be familiar with all roles, equipment, and tasks associated with your project(s) and have the ability and willingness to fill in on any role or task as necessary.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Pike Industries, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability