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Claims Representative - Springdale, AR

Springdale, AR, US, 72764

Oldcastle APG
National Group

 

 

Job ID:  445502

 

Non-Exempt

 

MoistureShield, a CRH company, is a division within Oldcastle APG. MoistureShield has pioneered the use of recycled polyethylene plastic in the manufacture of composite building materials. With its constantly evolving portfolio of patented and proprietary recycling technologies, MoistureShield has been widely recognized as a leader in resource conservation innovation and received the EPA Award for Environmental Excellence for its process of converting scrap plastic to composite outdoor decking.

 

Summary

 

This position is responsible for ensuring the highest level of customer satisfaction by providing support, guidance, proper follow-up and resolution to client inquiries or issues.

 

Essential Duties and Responsibilities

 

  • Promptly answers and logs phone calls, e-mail, and mail, in a professional and courteous manner
  • Assists new and existing customers, pre-sale and post-sale, with product related questions, including availability, installation, technical specifications, general maintenance and warranty
  • Strives for outstanding performance, positive attitude, team play, communication, planning, organization, quality, productivity, job knowledge, reliability, creativity, and initiative, interpersonal relationships, and judgment
  • Maintains a good, professional working relationship with superiors, peers, subordinates, and other department managers and personnel and maintains a positive environment of working conditions which includes professionalism, ethics, attitude, safety, quality and adherence to policies and procedures
  • Reliable attendance is crucial to effectively execute all duties

 

Qualifications
 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or abilities required.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.

 

Requirements / Education

 

  • High school diploma or equivalent or an equivalent in related experience
  • Detail oriented
  • Good with basic math
  • Skilled in Microsoft Office suite
  • Good organizational and problem-solving skills
  • Experience with a multi-line phone system
  • Attention to detail
  • Pleasant phone personality
  • Ability to multi-task

 

Physical Environment
 

  • Ability to sit for extended periods of time
  • Ability to perform repetitive motions of the wrist, hands, and fingers to use a computer
  • Bending and some lifting
  • Extensive writing and phone and radio use
  • Tasks can be very repetitive

 

What CRH Offers You

 

  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion

 

 

About CRH

 

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

 

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

 

MoistureShield, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

 

EOE/Vet/Disability--If you want to know more, please click on this link

 

 

 

Date Posted:  Sep 15, 2022


Nearest Major Market: Fayetteville