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SAP Specialist Technology

Breda, NB, NL

CRH Corporate-EU

Country: Netherlands (NL) 
City:  Breda 


About CRH

CRH is a leading global diversified building materials group, employing 89,000 people at 3,900 operating locations in 31 countries. With a market capitalisation of c.€20 billion, CRH is the largest building materials company in North America and the second largest worldwide. The Group has leadership positions in Europe as well as established strategic positions in the emerging economic regions of Asia and South America. CRH is committed to improving the built environment through the delivery of superior materials and products for the construction and maintenance of infrastructure, housing and commercial projects. A Fortune 500 company, CRH is listed in London and Dublin and is a constituent member of the FTSE 100 and ISEQ 20 indices. CRH’s American Depositary Shares are listed on the NYSE.

For more information visit www.crh.com

Purpose of the role


The SAP Specialist will be an integral member of the ERP Solutions Competence Center and will work very close together with the business and the SAP Teamleads and Specialists. The team operates in a challenging environment between project- and service management (build, run and innovate). Together with the team the first line support will be responsible for the functional support (ticket handling) on existing SAP environments. The first line support/SAP Specialists will have the functional end-to-end responsibility from requirement analysis to delivery for SAP incidents and changes. Members of the team will work independently with both external partners and the business to successfully deliver business solutions. The SAP Support team is primary based in the CRH IT Europe satellite office in Breda.


Key Tasks and Responsibilities (incl. key stakeholders)

- Provide day-to-day re-active and pro-active business support

- Dispatch Support Tickets to the appropriate SAP CC Specialists

- Be first contact to business

- Follow-up on incidents and changes according to CRH Europe IT Services SLA’s

- Adhere to standard procedures and policies

- Master Data Management/Maintenance of mainly Customer-, Supplier- and Product-Masterdata



- Setup and configure the application according to business needs and ERP Solutions CC guidelines

- Respect project and documentation standards (i.e. End-User, training, testing etc.)

- Achieve expert configuration knowledge through continuous learning and system configuration


Key stakeholders

All Business Key Users of OpCo's getting support of the SAP CC

All SAP CC Team Members

Manager ERP Solutions


One CRH and Leadership competencies

• Understanding business processes how they map to underlying SAP Systems

• Stakeholder Management

• Managing and Measuring Work

• Functional/Technical Skills

• Vendor Management

• Customer Focus

• Organizational Agility

• Delegation

• Resilience

• Drive Results

• Collaboration


Key functional competencies

• Minimum 5 years work experience in a similar role or position

• SAP key-user knowledge in or more of the standard SAP Modules

• Implementation experience and training curriculum is a pre

• Business (process) understanding and analytical capabilities – through working experience

• Operational business experience in SAP application environment – as SAP knowledge worker/key-user is a pre

Note: Please inform your line- or HR Manager when interested. 


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