My application won’t submit, or it tells me I need to complete required fields. What do I do?
- If you are on the application, click on the APPLY button and verify that all required fields are complete (marked with a red *).
- If there is a text box and the information is not applicable, just enter "N/A" or "Not Applicable" in the box. You may have to scroll down the page to see all questions.
- When you are creating your account, make sure you click on the link to the Data Privacy Statement and click ACCEPT.
- If you are being prompted to enter dates, make sure you use the calendar pop up rather than entering dates into the box.
- Enter any required dates in the formats indicated.
How do I create an alert to automatically send me jobs that match my interests?
Job alerts can be added or updated by clicking on “Candidate Account” at the top right of the Job Listing page. Either log in or create a new account. You will then see an “Options” link. Click that link and select “Job Alerts”.
Application Status and Existing Applications-How do I find out if I am still being considered for a job that I applied for?
Visit the Job Listing pageand select "Candidate Account" at the top right. Sign in and on the next page is the "Candidate Profile." On your profile page, you will see a section for "Jobs Applied". Click the arrow and your current application status will be listed in the box with the job title.
How do I know my application was received and that I applied successfully?
You should receive an email when you apply. If you do not receive a confirmation email within 15 minutes, check your Junk mail folder or log into your account and view the "Jobs Applied".
If you do not see your job listed under JOBS APPLIED, click on the “Saved Applications” section to see if you have an in-process application. Make sure when you complete your application you click the SUBMIT button at the bottom of the application.
If the job in question is not listed, go back to “Job Search” to re-start the application process.
How do I withdraw my application?
Visit the Job Listing Page and select "Candidate Account" at the top right. Sign in and on the next page is the "Candidate Profile." On your profile page, you will see a section for "Job Applied." Click on the job which you want to withdraw your application. You will then see a "Withdraw Application" button.
What happens after I submit my application and resume in the system?
Your application will be reviewed by the recruiter and/or the hiring manager. You will be contacted directly if you are selected for the interview process.
Unable to Create an Account
If you are unable to create an account, please make sure you have clicked on the link for the data privacy statement link and accepted it.
Often, if you are receiving an error message it is typically corrected by clearing your browser cache, re-opening your browser and trying again to apply using a fresh link. Here is a helpful link on how to clear cache with different browsers: http://www.refreshyourcache.com/
What if I have a disability and require a reasonable accommodation to assist me with my job search or application for employment?
If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, or you have general questions about the accommodation process, please contact us by sending an email to Reasonable-Accommodation-Application-Assistance@oldcastle.com or call us at 1-855-450-5521. In your email or voice message, please include a description of the accommodation you are requesting and the position for which you are applying or interested. Emails and phone calls that are not related to requests for a disability-related accommodation will not receive a response.
What if I don’t want to apply online or I do not have an email account?
All applicants are required to apply online. If you do not have a computer, consider visiting your local library or using a mobile device.
CRH requires an email account for applying for a job. In most cases, communications will be sent to you via email. If you do not have an email address, you can obtain a free email account at Gmail, Yahoo, or Hotmail. If you choose to create a free email account, please do so at your own discretion and exercise appropriate security caution. We do not endorse, maintain, or secure Gmail, Yahoo, or Hotmail sites.
Can I submit an application without applying for a specific job?
While it is always best to apply directly to a position, we welcome everyone to Join our Talent Community and create an account and a profile. Once you have a profile in our system, you can add your resume and other information. You will then be searchable by our recruiters in the database.
Do I need to re-apply each time I see a job that I'm interested in?
Yes. You need to apply directly for each job you are interested in, however much of your information will already be in the system, so applying the next time will be a much quicker process!
Can I submit different resumes and cover letters to different jobs that I apply to?
Yes, you can attach a new resume and/or cover letter with each application you submit. After you click "Apply", you can use the delete (garbage pail) button on the resume and cover letter boxes to delete the existing document and add a new document ("+" sign) specific to that job.
Can I make changes to an application I already submitted?
You are not able to change a submitted application, however, you can update your candidate profile at any time by visiting the Job Listing Page, clicking on "Candidate Account" on the top right, signing in and modifying the section of the Candidate Profile.
I saw a CRH job posted on another website. It is no longer on that website, but it is still posted at https://jobs.crh.com . Is the job still open?
Yes, if you find a job by searching at https://jobs.crh.com, the job is still open to applications.
I saw a job posted on another website, but when I clicked on the job link, it said the job was no longer available and I can’t find it on https://jobs.crh.com . Is the job still open?
If you do not see a job posted after searching for it at https://jobs.crh.com, then the job is no longer available. We recommend you search for other jobs that match your qualifications or set up a job alert to send you future matching jobs.
If I have a criminal record can I still apply?
You can still apply – please be sure to be honest on your application. Many jobs at CRH require various forms of background checks.
Is drug screening included in the interviewing process?
Drug screening is not included in the interview process, but drug screening is required as part of on-boarding and pre-hire activities.
I can’t remember my password. What do I do?
For security purposes, CRH employees cannot provide you with your password and do not have the capability to reset your password. Please use the “Forget your password” link on the sign-in page.
If you are not receiving a reset password email link, please check your spam/junk mail folder. If you are unable to locate your reset password link, you will need to create a new account with a new, unique email address.
How do I change my password?
Go to theJob Listing Page and click on the "Candidate Account" link at the top right of the page. You will then see a link for "Forgot your password?"
How can I update or delete my resume and/or cover letter?
You have the ability to attach a new resume and/or cover letter with each application you submit.
If you would like to remove or replace an existing resume or cover letter on your PROFILE , please go to the Job Listing Page and click on "Candidate Account" at the top right and sign in. Once signed in, click on the MY DOCUMENTS link to edit your resume or cover letter. Changing the documents on your profile will NOT update previously submitted applications.
Where can I get help if I receive an error message?
If you still require assistance after reviewing these FAQ’s please email:
Please include your name and information on the job you are applying to. Include the job number if available. Include other helpful information such as:
- the browser you are using (such as Internet Explorer or Chrome)
- if you are using a mobile device or desktop computer
- any additional information such as an error message you are receiving
Inquiries regarding job status will not be responded to. Technical support inquiries will be responded to within 24 business hours via email or telephone.
How can I delete my profile from your system?
Visit the Job Listing Page. Click on "Candidate Account" at the top right and sign in. Once signed in, click the "OPTIONS" link and go to "Settings." You will then see a "Delete Profile" button.