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IS Manager of Operations - Atlanta, GA

Atlanta, GA, US, 30338

Precast National



Job ID:  163741



Oldcastle Infrastructure, a CRH company, is the leading manufacturer of precast concrete, polymer concrete, and plastic products in the United States. Our products range from utility vaults, reinforced concrete pipe, catch basins, drainage and septic tanks, to retaining walls, storm shelters, wall panels, concrete barriers, a variety of prestressed concrete products and more.   With more than 80 locations nationwide and 3,000 plus employees, Oldcastle Infrastructure is committed to upholding core values of reliability, quality, and service in cutting edge ways.


Position Overview 


The Manager of Operations is accountable for the uptime and stabilization of networks, business applications, support systems and processes. The role will coordinate with other functional managers to raise operational awareness for application stability, security and availability.  The Manager of Operations also has accountability over maintenance, support, and optimization of all monitoring and alerting software and tools. This individual will ensure that all solutions with related procedures adhere to organizational standards, controls and best practices according to industry standards.


Key Responsibilities 


  • Talent Management: Evaluation and Retention of Key Roles
  • Management, Maintenance and Refinement of all Network, Server and Application Monitors and Analyzers
  • Recommend, Test, Implement and Maintain New Application/Security Monitoring Technologies
  • Extend Business Continuity through Patches, Updates, Backups and Disaster Recovery Testing
  • Drives Continuous Improvement
  • Facilitate 2nd and 3rd Level Incident & Change Management
  • Liaise with Vendors and other IT Personnel on Incident Resolution
  • Drive the Generation of Quality Documentation of Procedures and Processes




Candidate must be passionate about people and technology and be highly driven by results. 




  • Bachelor’s Degree in Computer Science, Engineering or Similar Preferred
  • Cisco Experience Preferred
  • 5+ years Supporting 10+ Location Enterprise Environment
  • Experience Monitoring Cloud Environments:  Azure & Office 365
  • Experience with the Following Applications/Tools Desired:
    • SolarWinds (NPM, NCM, NTA, NetFlow)
    • ServiceNow ITSM & ITOM
    • Microsoft System Center Operations Manager (SCOM) & Configuration Manager (SCCM)
    • VMware vSphere, vCenter and vRealize
    • Hyperconverged Infrastructure (HCI):  HPE Simplivity


Work Requirements


Ability to travel up to 10% as required by business needs 


Knowledge/Skill Requirements 


  • Conduct in Depth Evaluations, Diagnosing, Troubleshooting and Resolving Complex Technical Issues
  • Strong Oral and Written Communication including Presentation Skills
  • Ability to Manager Vendors / Partners
  • Strong Analytical and Problem-Solving Skills
  • Excellent understanding of ITIL Best Practices, Including Change and Incident Management


What CRH Americas Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


Oldcastle Infrastructure, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!


CRH Americas is an Affirmative Action and Equal Opportunity Employer.


EOE/Vet/Disability--If you want to know more, please click on this link

Date Posted: 

Nearest Major Market: Atlanta

Job Segment: Operations Manager, Engineer, Chemical Engineer, Computer Science, Operations, Engineering, Technology