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Infrastructure Operations Engineer - Atlanta, GA

Atlanta, GA, US, 30338

Precast National

 

 

Job ID:  153835

Exempt

 

Oldcastle Infrastructure, a CRH company, is the leading manufacturer of precast concrete, polymer concrete, and plastic products in the United States. Our products range from utility vaults, reinforced concrete pipe, catch basins, drainage and septic tanks, to retaining walls, storm shelters, wall panels, concrete barriers, a variety of prestressed concrete products and more.   With more than 80 locations nationwide and 3,000 plus employees, Oldcastle Infrastructure is committed to upholding core values of reliability, quality, and service in cutting edge ways.

 

Position Overview


The role of Operations Engineer is to analyze, implement and improve the effectiveness and efficiency of operational support systems and processes. Coordinate with system administrators, engineers and functional managers to raise operational awareness for application stability, security and availability.  Responsibilities also include maintenance, support, and optimization of all monitoring and alerting software and tools. This individual will ensure that all solutions with related procedures adhere to organizational standards, controls and best practices according to industry standards.

 

Key Responsibilities (Essential Duties and Functions)

 

  • Manage, Maintain and Continually Refine all Network, Server and Application Monitors and Analyzers
  • Consolidate and Analyze Operational Logs
  • Test, Recommend and Implement New Monitoring Technologies
  • Drives Continuous Improvement
  • Participate in the Design of Information and Operational Support Systems
  • Provide 2nd and 3rd Level Support
  • Liaise with Vendors and other IT Personnel on Problem Resolution
  • Generate Quality Documentation of Procedures and Processes

 

Qualifications


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 

 

Education/Experience

 

  • Bachelor’s Degree in Computer Science, Engineering or Similar Preferred
  • Cisco CCNA Required, CCNP, CCENT Preferred
  • Microsoft Server Administration a Plus
  • 2+ years Supporting 10+ Location Enterprise Environment
  • Experience Monitoring Cloud Environments like Azure & Office 365
  • Experience with the Following Applications/Tools Desired:
    • SolarWinds (NPM, NCM, NTA, NetFlow)
    • ServiceNow ITOM
    • Microsoft System Center Operations Manager (SCOM)
    • VMware vRealize

 
Work Requirements

 

  • Ability to travel up to 10% as required by business needs 


Knowledge/Skill Requirements

 

  • Conduct in Depth Evaluations, Diagnosing, Troubleshooting and Resolving Complex Technical Issues
  • Working Knowledge of Automation Tools
  • Strong Oral and Written Communication including Presentation Skills
  • Ability to Manager Vendors / Partners
  • Strong Analytical and Problem-Solving Skills
  • Excellent understanding of ITIL Best Practices, Including Change and Incident Management

 

Physical Requirements

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

 

  • Able to communicate with others by telephone and in person.
  • Able to utilize a computer for word processing, email communication, and preparation of documents and presentations.
  • May require sitting for extended periods of time.

 

Work Environment

 

Typical office working conditions.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  

 

  • The noise level in the work environment is usually quiet.
  • The position may require work outside of normal business hours.

 

What CRH Americas Offers You

 

  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion

 

About CRH Americas

 

CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

 

Oldcastle Infrastructure, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!

 

CRH Americas is an Affirmative Action and Equal Opportunity Employer.

 

EOE/Vet/Disability--If you want to know more, please click on this link

Date Posted:  Aug 20, 2019


Nearest Major Market: Atlanta

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