Customer Service Representative

Ternat, VBR, BE, 1740

Leviat

Country: Belgium
City: Ternat
Req ID: 499362

At Leviat, you can build a future with a lasting legacy

Help us make great architecture possible. Responsibly and sustainably. For everyone, and with everyone. Because we’re one rich, vibrant global network of insight and expertise with c.3,000 people at c.60 locations globally, we are a global leader in connecting, fixing, lifting and anchoring technology for the construction industry

Own where your ambition can take you. You’re free to explore and to specialise, so make the most of the opportunity. Whatever you want to do, you’ll have the full support of a global business.

Learn more about our our business and range of trusted product brands here (www.leviat.com).

CRH is the leading provider of building materials solutions that build, connect and improve our world. Employing c.75,800 people at c.3,160 locations in 29 countries, CRH has market leadership positions in both North America and in Europe.

Without you noticing our products, we are everywhere you live, work, and relax.

Our project portfolio includes some of the most sustainable and cutting-edge building projects around the world. Think of the asphalt on the Silverstone Grand Prix Circuit, the Paris Metro Rail project, but also the Louis Vuitton Museum in Paris, parts of the Burj Khalifa, and the Kennedy Space Centre.

Learn more about us through the following Link.

About the role

We are currently looking for an ambitious and enthusiastic Customer Service Representative to join our Sales team based in Ternat, Belgium

Purpose of the position

As a Customer Service Representative, you’ll be the first point of contact and internal ambassador for our distributors, their contractors and Sales distribution.

Your initial focus is on the preparation of quotations in consultation with the customer (requesting all technical and commercial data and explaining the proposed solution) and their dispatch to the correct technical department.

You’ll also ensure that customer orders are correctly input to our system.

You’ll work together with the various internal departments to ensure a correct order flow. Together with the Field Sales and Key Account Manager, you’ll manage customer relationships in both distribution and purchasing organizations.

In addition, you’ll ensure that all goods delivered are invoiced correctly and on time, by the timely processing of delivery notes and invoices.

You’ll also support the preparation of reports and quotations to customers and purchasing organizations.

Your profile

 You operate at least on a Bachelor degree level

 You’ll have working experience in the construction sector; (previous experience in Customer Service or After Sales is a plus).

 You are driven, customer-oriented and commercially minded

 You are solution-oriented and a team player, a central point of contact who can manage difficult situations and offer solutions to bring them to a successful conclusion

 Experience with ERP systems (Navision; AX ; Dynamics D365 ; SAP; ...) is a plus.

 You’ll have a good working knowledge of Microsoft Office and understanding the operation of a CRM software

 In addition to Dutch, you’ll have a good knowledge of French and have basic knowledge of English.

This is an exciting role with a reputable market leader that provides a wide range of products in a dynamic sector driven by innovations towards sustainable building solutions. We work with dynamic teams in an international environment and provide a salary commensurate with your skills, including a comprehensive benefits package.

What we offer?

We are a global business, looking to attract and retain the best talent
A culture that values opportunity for growth, development and internal promotion
Highly competitive base pay
Pension contribution
Hybrid and flexible working dependent on your role
A range of other benefits, specific to your role and depending on where in the world you join us i.e. health care, medical insurance, discounted shopping
Ongoing personal learning and development support

Leviat is an equal opportunities employer. We are commited to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.

Please note that we cannot accept any applications submitted through email for GDPR purposes. Candidates must apply through our job portal. We do not accept candidate introductions for this position from recruitment agencies, unless you have been instructed to do so by our recruitment team.

Date: 16 Aug 2024