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IT Analyst- End User Computing

Dallas, TX, US, 75244

Oldcastle BuildingEnvelope
OBE Corporate



Job ID:  279479


Oldcastle BuildingEnvelope®, a CRH company, is the leading supplier of products specified to close the building envelope. They include: custom-engineered curtain wall and window wall, architectural windows, storefront systems, doors, skylights and architectural glass.


The IT Analyst- End User Computing isn’t just a job - it’s a career opportunity with a great company.  And we want to lean into your expertise to help us get better. We will give you what you need to do your job, and you will get to contribute, every single day.  And better yet- you can contribute from the comfort of your own home!  This role can be based anywhere in the US.


This role is perfect for the individual who approaches their work in a professional manner and who is passionate about making an impact in their workplace. If that sounds like you, come join this industry leader!


Position Overview

Oldcastle BuildingEnvelope is looking for a forward-thinking, customer focused individual with strong technical and business drive to join our team as an IT EUC Analyst. The IT EUC Analyst has an enterprise focus and will provide subject matter expertise and analytical support to help facilitate client technology initiatives and operations. This person will play a role in creating and executing OBEs End User Computing Strategy and will work across functional groups to coordinate efforts and ensure success of the end user computing experience.  This position will be a member of the End User Computing team and reports to the EUC IT Manager.


Key Responsibilities (Essential Duties and Functions)

  • Execution of the EUC lifecycle strategy, including, but not limited to client patch management; software deployment; image management; user endpoint device management; on premise as Active Directory Management, and collaboration solution platforms such as Office 365, OneDrive, SharePoint, and Teams.
  • Citrix, Printing, Kronos Time Clocks
  • Serve as an escalation point for complex client device support and/or configuration issues for less seasoned analysts and technicians.
  • Effectively engage enterprise teams, SMEs, and/or business partners to assist in creation and proposal of client technology designs, standards, and solutions that deliver high value to the business.
  • Retain advanced knowledge in and forward-thinking mindset about IT client and mobile technologies, standards, industry trends, developments and best practices.
  • Identify potential cost savings in technology, solutions and/or processes while meeting or exceeding customer experience needs.
  • Other Client Technology Services duties as assigned.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.



  • Bachelor degree in Information Technology or equivalent experience.
  • At least 3+ years of client device experience.
  • Advanced knowledge of Microsoft Windows, Apple iOS and Android operating systems.
  • Project management experience is a plus.
  • ITIL certification is a plus.


Knowledge/Skill Requirements

To perform this job successfully, an individual must have:

  • A strong knowledge of servers, virtual machines, PCs, tablets, mobile phones and other “Smart” client devices
  • Working experience in managing end user devices via tools such as SCCM or Workspace ONE
  • Working experience in patch management of Microsoft Windows devices
  • Working experience with Microsoft’s on premise and Active Directory
  • Working experience in creating and maintaining images for either an enterprise or large corporation
  • Working experience in PowerShell and other scripting languages
  • An ability to keep current with IT trends, developments and industry best practices specifically related to client systems and devices
  • An ability to excel within a collaborative and cross-functional working environment.
  • Excellent inter-personal skills and an ability to influence others.
  • Provide detailed documentation of all implementations, changes, and solutions.
  • An ability to communicate technical information effectively, both orally and in writing.
  • An ability to present ideas in concise, business-friendly, and user-friendly language.
  • An ability to lead projects on an enterprise level.


What CRH Americas Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


Oldcastle BuildingEnvelope®, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!


CRH Americas is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link

Oldcastle BuildingEnvelope is an E-Verify Employer.

Date Posted:  Apr 5, 2021

Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

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