Web Content Coordinator, Strategic Intelligence - Dublin

Dublin, D, IE


Country: Ireland 
City: Dublin
Req ID: 489582


About CRH

We are CRH, and we are committed to contributing to a more resilient and sustainable built environment. We understand the wider impact our businesses can make in supporting human activity. We continue to do this through the delivery of unique, superior building materials and products for use in road and critical utility infrastructure, commercial building projects and outdoor living solutions.


CRH is the leading provider of building materials solutions that build, connect and improve our world. Employing c.75,800 people at c.3,160 locations in 29 countries, CRH has market leadership positions in both North America and in Europe.


Without you noticing our products, we are everywhere you live, work, and relax.


Our project portfolio includes some of the most sustainable and cutting-edge building projects around the world. Think of the asphalt on the Silverstone Grand Prix Circuit, the Paris Metro Rail project, but also the Louis Vuitton Museum in Paris, parts of the Burj Khalifa, and the Kennedy Space Centre.


Learn more about us through the following Link.


Position Overview
CRH is looking for a Web Content Coordinator! The role is situated within the Strategic Intelligence team whose objective is to develop a capability to systematically explore and understand future trends that will impact the construction industry and to identify opportunities for CRH to create value therein. As part of this team, the Web Content Coordinator will assist in the management of the OneCRH platform: an internal knowledge sharing platform designed to share news, strategic insights, and intel products with stakeholders to drive strategic thinking and discussion. The Strategic Intelligence teams’ aspiration is to support fact-based discussions to improve the decision-making process, with a clear focus on understanding threats and potential opportunities for CRH and the construction industry. The Strategic Intelligence team sits within the Strategy function. It is a high performing, fast paced enjoyable environment that places a strong focus on professional development.

Key Tasks and Responsibilities
In this role, you will assist in the management of CRH’s internal knowledge sharing platform:

  • Day-to-day management of the platform, including managing web structures and maintaining homepages
  • Work with content owners to check and publish content, enhancing search optimization and adhering to content strategy 
  • Regularly review existing content for updates and relevance, implementing archiving procedures
  • Organise and maintain tagging of content to improve searchability and user experience
  • Review analytics to track content performance and user engagement, providing regular reports to management
  • Manage user access controls and roles to ensure correct permissions are set 
  • Provide support and training to platform users, developing user training guides and sessions to maximise platform utilization
  • Maintain clear and up-to-date documentation of content management, including process flows and versioning control
  • Assist with any technical/content queries from users and establish feedback channels for stakeholders

Key Functional Competencies
You are/have:

  • Team player with ability to contribute both individually and as part of a team
  • Self-motivated with a high degree of initiative; comfortable working in a demanding fast-paced environment
  • Good analytical skills, with excellent attention to detail and a focus on results
  • Strategic mindset and strong interest in current and future business trends
  • Strong communication skills and comfortable liaising with senior management
  • Ability to multitask within tight deadlines

Experience / Education
You are/have:

  • Third level degree, post graduate qualification or equivalent in Business, Communications, Digital Marketing or Information Technology 
  • 3-5 years’ experience working in content management 
  • Proficiency in using content management systems (CMS) to create, edit and organise content
  • Familiarity with HTML/CSS 
  • Proficiency in using web analytics tools to track performance
  • Knowledge of content governance, including policies, workflows and standards
  • Very high proficiency in using Microsoft Excel & PowerPoint
  • Good systems capabilities and/or interest in technology
  • Experience working in other countries/cultures is a bonus
  • Fluent in English

What CRH Offers You

  • A culture that values opportunity for growth, development, and internal promotion

  • Highly competitive salary package

  • Comprehensive secondary benefits

  • Significant contribution to your pension plan

  • Health and wellness programs, including an on-site gym and fitness classes

  • Excellent opportunities to develop and progress with a global organization

Connect your future to CRH

We are curious to learn more about you. At CRH, we believe our mutual differences contribute to the healthy, productive, and enjoyable workspace we create. Please introduce yourself and send us your application.


Is this role not for you, but do you know someone who would love to join the team? Please let us know!


CRH finds it important that vacancies are shared to individuals that may find them interesting and/or could be suitable for the role


Please contact our recruitment team at careers@crh.com.


CRH is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.


Benefits/perks listed above may vary depending on the nature of the employment with CRH and the country where you work.


Please note that we cannot accept any applications submitted through email for GDPR purposes. Candidates must apply through our job portal.


We do not accept candidate introductions for this position from recruitment agencies, unless you have been instructed to do so by our recruitment team.


Date:  16 Nov 2023

Job Segment: Construction, Business Development, User Experience, Developer, Engineering, Sales, Technology