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Collections Specialist - DPO (Special Accounts)

Lutz, FL, US, 33559

Preferred Materials Inc


Job ID:  154788


Preferred Materials, Inc., a CRH Company, is the leading vertically integrated supplier of construction materials, and construction/paving services in the United States.  Headquartered in Lutz, Florida, the Preferred Materials Region has facilities throughout the State of Florida, as well as Coastal Georgia and South Carolina.  Companies within the Preferred Region are leading providers of ready mix concrete, concrete block, aggregate materials, hot mix and warm mix asphalt, as well as design-build and conventional-bid-build solutions for roadway and civil construction projects.  Preferred is committed to being a great place to work, and to attracting and retaining exceptional employees.  We promote a strong safety culture, and have dedicated professionals who are focused on their own safety and the safety of their co-workers.


Collections Specialist – DPO (Special Accounts): This position will provide vital support to our team by acting as the liaison between Sales, Credit & Collections, & Billing Departments for all Special Handling and General Collections accounts. The successful candidate, must be able to work accurately with great attention to detail. Excellent communication skills are required, as they will be working with other departments providing service to both internal and external customers.


  • Responsible for leading the day to day collections processes of regular accounts receivable accounts and those that require special handling for all lines of business including those with Tax exempt status
  • Monitor aged receivables for assigned A/R accounts and take ownership of special handling accounts as assigned
  • Must be able to perform customer account reconciliations, review, research, and submit billing issues and adjustments for approval
  • Manage communications between sales and billing for disputes and discrepancies. This will include reviewing for accurate and complete documents for the creation of a special handling account
  • Work to improve the processing time of credits and rebills for assigned A/R accounts
  • Maintain accurate records and updates for process improvements and provide information to customers to ensure the timely collection of these accounts
  • Communicate troubled accounts and escalate potential risk to Credit & Collections Manager
  • Meet collection targets comparable to other Collectors in the Credit and Collections Department
  • Working closely with sales, and management to collect monies owed by the customer
  • Make collection calls as necessary for any outstanding customer payments within an assigned portfolio
  • Work closely with assigned plant personnel to ensure accurate and timely purchase order processing



  • Good organizational skills to coordinate all aspects of sales administration for Direct Purchase Order Management
  • Intermediate user with the Microsoft Office Suite and advanced Excel skills
  • Must be able to effectively communicate with Sales, Peers and Customers
  • Capable of conducting independent research and work autonomously
  • Familiarity with the industry is a plus
  • Minimum One Year Experience Required with purchase order management and / or tax exempt entities
  • High School Diploma or Equivalent  

Key Attributes:

  • Flexibility
  • Ability to negotiate/liaison
  • High attention to detail
  • Ability to recognize and decipher complex problems
  • Ability to multitask
  • Outstanding soft skills
  • Fosters teamwork and cooperation and be able to collaborate and work effectively across departments within the organization to achieve goals


What CRH Americas Offers You


  • A culture that values opportunity for growth, development and internal promotion
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH Americas family!


Preferred Materials, Inc. is an Affirmative Action and Equal Opportunity Employer.

 EOE/Vet/Disability--If you want to know more, please click on this link


Date Posted:  Aug 23, 2019

Nearest Major Market: Tampa

Job Segment: Transportation, Engineering