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Customer Service Representative - Dispatch - Omaha

Omaha, NE, US, 68107

Ready Mixed Concrete Co.



Job ID:  186806

Ready Mixed Concrete Co., A CRH Company, has been the premiere concrete supplier in the Omaha-Council Bluffs metro area since 1929. With state-of-the-art production and delivery, Ready Mixed supplies all types of projects from highly technical commercial construction and high-volume paving to residential projects.  


Position Overview

The Customer Service Representative will be responsible for receiving, verifying and entering orders for ready-mixed concrete, as well as managing raw materials inventory and scheduling, while developing and maintaining positive relationships with our customers, material suppliers and internal production and service personnel.


Key Responsibilities (Essential Duties and Functions)

  • Receives calls from and places calls to customers, guiding them through the ordering process.
  • Establishes delivery times according to factors such as truck capacity, delivery distance and fleet availability.
  • Enters orders into the computer system with a high level of accuracy.
  • Schedules orders at production facilities based on jobsite location, plant and raw material availability.
  • Asks questions and advises customers on mix selection for their application (i.e. footing, walls, flat work, etc.).
  • Handles all calls and other forms of communication in a courteous, professional and helpful manner.
  • Works with operations personnel to order and manage plant raw material inventory.
  • Coordinates and dispatches raw material delivery to meet production demand.
  • Assist with other projects as assigned.


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!


Ready Mixed Concrete Co., A CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link

Date Posted: 

Nearest Major Market: Omaha
Nearest Secondary Market: Council Bluffs

Job Segment: Transportation, Operations