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Dispatcher/Customer Service Representative - Phoenix, AZ

Phoenix, AZ, US, 85041

Oldcastle APG
APG West

 

Job ID:  333440

 

Oldcastle APG, a CRH company, is a leading global supplier of building and landscaping products. Its product portfolio includes hardscapes and masonry, packaged cement mixes, lawn and garden materials, and composite decking sold through a variety of channels for residential and commercial use. Oldcastle APG is the leading producer of hardscapes in North America and Europe and the innovator behind many of the industry’s well-known brands: Belgard hardscapes, Echelon masonry, Sakrete bagged dry mixes, and MoistureShield composite decking. With over 260 operating locations and approximately 8,500 employees, Oldcastle APG operates across 7 countries in the U.S., Canada, and Europe.

 

 

 

Summary
 

This position is responsible for the dispatch and customer service functions, coordinating with sales department, shipping, receiving, customer, delivery truck services and the logistics operations.

 

Duties

 

  • Prepare delivery tickets and related shipping documents
  • Plan effective delivery routes and assign drivers for scheduled deliveries
  • Work closely with customer service to understand the product availability and logistic issues of specific projects
  • Check and review all orders assigned before they are shipped against delivery tickets
  • Coordinate deliveries with company truck drivers and external trucking companies to ensure timely delivery of materials to customers
  • Work closely with independent truck drivers to ensure pick-up and delivery times, load weight compliance and secure loads
  • Prepare and review loading/unloading, daily shipping reports, and delivery logs
  • Submit daily invoicing to A/P once deliveries are dispatched
  • Assist with admin support 
  • Other duties and responsibilities related to the nature of the job as assigned 

 

Requirements

 

  • High school diploma or equivalent experience in related function
  • At least 1 year of related office work/intern experience
  • Must have reasonable mathematical abilities
  • Computer skills in Microsoft Excel, Word, and Outlook
  • Ability to multi-task and be highly organized

 

Physical Requirements

 

  • Lifting up to 30 pounds
  • Endure intermittent climbing, bending, stooping, twisting, reaching, pushing, and pulling
  • Walking, standing, or sitting for long periods of time

 

What CRH Americas Offers You

 

  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion

 

About CRH Americas

 

CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

 

Oldcastle APG, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!

 

CRH Americas is an Affirmative Action and Equal Opportunity Employer.

 

EOE/Vet/Disability--If you want to know more, please click on this link

 

Date Posted:  Nov 18, 2021


Nearest Major Market: Phoenix

Job Segment: Transportation, Dispatcher, Shipping and Receiving, Operations