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Collections Specialist - Atlanta, GA

Atlanta, GA, US, 30338

Precast Corporate



Job ID:  149548



Oldcastle Infrastructure, a CRH company, is the leading manufacturer of precast concrete, polymer concrete, and plastic products in the United States. Our products range from utility vaults, reinforced concrete pipe, catch basins, drainage and septic tanks, to retaining walls, storm shelters, wall panels, concrete barriers, a variety of prestressed concrete products and more.   With more than 80 locations nationwide and 3,000 plus employees, Oldcastle Infrastructure is committed to upholding core values of reliability, quality, and service in cutting edge ways.




The Collections Specialist is responsible for daily collection activities, working closely with team members and management to monitor and ensure compliance with collection laws and collection policies. This person must be able to initiate, maintain and grow solid relationships with our supply chain, sales, and finance teams to assess existing processes and procedures for improvement opportunities related to account management to minimize operational risk while improving cash flow for Oldcastle Infrastructure. This position will report to the Credit and Collections Manager.


Essential Duties


  • Supports the Credit and Collections Manager in administration of collection policy & procedures for the Oldcastle Infrastructure business.
  • Responsible for following established auto-dunning, telephone, e-mail and written A/R collection procedures, investigating reasons for customer past dues.
  • Assists in developing new collections procedures as required.
  • Builds relationships with sales team, and communicates effectively with manager, ensuring all parties are aware of potential credit facility hold requirements before dispatching/shipment occurs.
  • Prepares summaries, presents facts, and offers opinions concerning the financial condition of customers based on the analysis of aged/past due AR, including making recommendations to management for the placement of accounts with a collection agency or bad-debt write-off.
  • Maintains accurate and current notes on status of customer accounts and keeps Credit and Collections Manager informed of potential doubtful or past due accounts. Submits severely past due accounts to legal and/or 3rd party collection agency.
  • Prepares monthly accounts and customer aging reports for Oldcastle finance department.
  • Responds to email and telephone inquiries from customers, and researches/resolves outstanding invoice issues.
  • Reviews reports and provides feedback to sales, supply chain, and operational teams to drive action within the business on accounts requiring attention and more detailed resolution.
  • Maintains invoices and follows for supporting documentation files (job sheets, sales order backup, etc.)
  • Reviews A/R ledger and initiate steps to resolve aged invoices/accounts and customer disputes as required
  • Maintains bond and lien rights, working with credit administrators to determine requirements.
  • Prepares all lien waiver requests from customers.
  • Performs analytical review and reporting within Accounts receivable
  • Supports ERP and technology upgrade projects related to credit, collections, and A/R as required.
  • Other responsibilities as defined from time to time by the Credit and Collections Manager.




  • Bachelor’s Degree in Accounting, Finance, or related field
  • 2+ years of related experience in collections
  • Prior Collections and A/R experience, including knowledge of regulations and compliance requirements.
  • Knowledge of lien laws a plus
  • Excellent communications skills, both verbal and written
  • Excellent customer service skills
  • Ability to communicate with all levels within the organization, customers and vendors
  • Ability to maintain accuracy in very detailed work environment, highly detail oriented
  • Proficient in PC skills, accounting software, Internet based programs, MS Office Suite, especially Excel
  • Prior experience with Akritiv order to cash tool a plus


What CRH Americas Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


Oldcastle Infrastructure, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!


CRH Americas is an Affirmative Action and Equal Opportunity Employer.


EOE/Vet/Disability--If you want to know more, please click on this link

Jul 19, 2019

Nearest Major Market: Atlanta

Job Segment: Chemical Engineer, Supply, ERP, Supply Chain, Engineering, Operations, Technology