Share this Job

Information Services Technician - Penfield, NY

Rochester, NY, US, 14625

The Dolomite Group


Job ID:  299844


Come join Dolomite Products Co., Inc., a CRH Company, and begin the rest of your future with us.  Dolomite’s recruiting Vision Statement is to provide a World Class development program that attracts, retains, and produces emerging leaders within Dolomite and throughout CRH.  By combining a whole company approach with individual mentorship, formal and hands-on education, we provide an opportunity for our employees to be immersed in our cultural values that have lead us to profitability and success.  Start your career today and apply!!


Position Overview


This position is a great full-time opportunity for a college student in the Rochester area. This position is available immediately on a part time basis, and full time during the summer months. This work is conducted under direction of the manager of Informational Services by performing the following duties.


 Position Overview

This position is a full-time opportunity in the Rochester NY area, available immediately. This work is conducted under direction of the manager of Informational Services by performing the following duties.


Key Responsibilities (Essential Duties and Functions)

  • Learn and develop skills in information technology while providing customer service to our user community
  • Support and maintain user account information
  • Provide in person and remote technical support for Microsoft OS, Office, email and hardware
  • Deploy laptops and desktops to end users
  • Follow-up and update IT tickets with status updates and accurate notes
  • Consult with supervisor to ensure agreement on system principles
  • Read manuals and technical reports to best meet staff and user requirements
  • Other duties as assigned by supervisor



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily



  • Preferred candidate –recently graduated from a credited 4- year program
  • 2+ years in IT related work, or 4+ years of related education and experience
  • Knowledge of computer hardware and software 


Knowledge/Skill Requirements

  • Display a professional and courteous attitude to co-workers, supervisors, and the general public at all times
  • Be able to interact with vendors, organizational employees, and different levels of management
  • Must possess a valid driver’s license
  • Must be willing to travel when required
  • Be goal orientated and a self-starter
  • IT and computer technology experience and knowledge
  • Cleanliness & neatness of all equipment, tools, desks, & computers
  • Be able to work independently, safely, have strong organization skills, and have a strong work ethic
  • Report to the assigned job site ready to begin work at the designated start time
  • Strict adherence to safety requirements and procedures as outlined in the Environmental, Health & Safety Manual
  • Strict adherence to Dolomite policies and procedures as outlined in the Employee Manual
  • Willingness to work in a team environment and assist co-workers or supervisors with other duties as required



What CRH Americas Offers You

  • A culture that values opportunity for growth, development and internal promotion
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH Americas family!


Dolomite Products Co., Inc. is an Affirmative Action and Equal Opportunity Employer.

 EOE/Vet/Disability--If you want to know more, please click on this link.


Date Posted:  Jun 1, 2021

Nearest Major Market: Rochester

Job Segment: Technician, Technical Support, Technology