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Dispatcher - Sheffield, OH

Sheffield Village, OH, US, 44054

APG Central


Job ID:  153164


Northfield, a CRH company, is a division within Oldcastle APG.  APG is North America’s leading manufacturer and supplier of concrete masonry, dry mix, and hardscape products. With over $2B in sales, APG operates across 36 states and 5 Canadian provinces through a network of over 195 operating locations and more than 6,500 employees.



This position is responsible for ensuring that both private and contract drivers are dispatched to pick up shipments in a timely manner. It is important that the individual has the ability to handle multiple tasks simultaneously and accurately recall information. This individual will have contact with all drivers, sales staff, as well as customers on a daily basis. The ability to make dispatch changes, remember the type of equipment used, driver destinations and the length of time it will take to complete the deliveries is a necessity.




  • Work with sales staff to problem solve driver or carrier issues during freight transit
  • Communicate to carriers and drivers the customer requirements for shipment
  • Maintain accurate and timely updates in OTM (Oldcastle Transportation Management)
  • Plan effective delivery routes and assign drivers for scheduled deliveries
  • Relay work orders, messages, and information to or from drivers, mobile or landline phones
  • Work closely with independent truck drivers to ensure pick-up and delivery times, load weight compliance, and secure loads
  • Prepare and review loading/unloading, daily shipping reports and delivery logs
  • Coordinate deliveries with company truck drivers and external trucking companies to ensure timely delivery of materials to customers
  • Check and review all orders assigned before they are shipped against delivery tickets
  • Check contract drivers manifest as to accuracy and make sure correct paperwork is attached when they return to the dock


Desired Skills and Competencies

  • Transportation experience/knowledge is preferred
  • Ability to multi-task
  • Ability to work independently
  • Excellent communication and customer service skills
  • Strong problem solving 


What CRH Americas Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


Northfield, a CRH company,  is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH family!


CRH Americas is an Affirmative Action and Equal Opportunity Employer.


EOE/Vet/Disability--If you want to know more, please click on this link

Jun 27, 2019

Nearest Major Market: Cleveland
Nearest Secondary Market: Akron

Job Segment: Transportation, Dispatcher, Operations