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IT Business Analyst- Toledo, OH or Remote

Toledo, OH, US, 43604

Oldcastle BuildingEnvelope
OBE Corporate



Job ID:  307499


Oldcastle BuildingEnvelope®, a CRH company, is the leading supplier of products specified to close the building envelope. They include: custom-engineered curtain wall and window wall, architectural windows, storefront systems, doors, skylights and architectural glass.


The Business Analyst role with us isn’t just a job - it’s a career opportunity with a great company.  And we want to lean into your expertise to help us get better. We will give you what you need to do your job, and you will get to contribute, every single day.  


This role is perfect for the individual who approaches their work in a professional manner and who is passionate about making an impact in their workplace. If that sounds like you, come join this industry leader!


Job Summary

The IT Business Analyst is directly responsible for the application programs within our ERP systems. It is a combination of application specific functional knowledge and business process familiarity necessary to perform the associated duties.  The BA defines and documents work flow, manages and provides solutions to business ideas, trends, and concepts in a variety of technologies.  Understand business requirements, translate them to software requirements, perform and coordinate testing and end-user training of software advancements. This role will also provide systems maintenance and day-to-day support to our locations.


This position can be remote, hybrid-remote or onsite at an OBE location.


Essential Duties and Responsibilities  

  • Collaborate and communicate effectively with customers and internal teams to ensure solutions are implemented in a consistent manner and proper collaboration is in place across IT and the business.
  • Understand and apply appropriate project and system development methodologies to ensure timely and cost-effective solutions.
  • Meet with customers to gather and document effective business requirements and translate requirements to system design.
  • Work with the development team on the execution of the design.
  • Coordinate system enhancements with appropriate testing, change management and communication with minimal rework.
  • Develop test plans, support documentation and training material for supported systems.
  • Train end users via virtual and on-site training classes. 
  • Identify, research and resolve issues in services and software.
  • Support end-user requests and coordinate within IT framework to ensure effective use of current IT systems.
  • Provide recommendations to management, customers and peers.


Skills, Knowledge and Ability Requirements

  • Bachelor’s degree in Business Administration, Computer Science, or a related field
  • 3-5 years’ work experience in a Business Analyst, system support or implementation role
  • ERP system knowledge; Epicor 9/10 system knowledge a plus.
  • Strong critical thinking, problem solving, documentation and process improvement skills
  • Strong written and verbal communication and interpersonal skills, interfacing with people at all levels of an organization
  • A customer-friendly attitude, and ability to collaborate with business and technical teams
  • Familiarity with IT Service Management (ITSM), project management and Microsoft Office tools
  • Regular and predictable attendance, safely perform tasks and adherence to all safety policies and procedures are essential functions of the job
  • Occasional travel to OBE locations


What CRH Americas Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


Oldcastle BuildingEnvelope®, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!


CRH Americas is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link

Oldcastle BuildingEnvelope is an E-Verify Employer.

Date Posted:  Jul 21, 2021

Nearest Major Market: Toledo

Job Segment: Computer Science, ERP, Testing, Business Analyst, Project Manager, Technology