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Dispatcher - Twinsburg, OH

Date: Jul 3, 2019

Location: Twinsburg, OH, US, 44087

Company: CRH

 
 

Job ID:  153329

 

The Shelly Company, a CRH company, is a vertically integrated supplier of aggregates, asphalt, ready mix concrete and paving services throughout the state of Ohio. Our commitment to quality drives us to use the most modern, efficient and environmentally friendly technology in our industry. The Shelly Company is known throughout the industry for innovation, quality and for our commitment to safety.

 

Position Overview

 

Schedule and dispatch trucks for conveyance of materials. Identification of optimal routes and movements.  Also includes direct sales to external customers.  This position relies on superior communication skills with both internal and external parties – brokers, customers, project teams, sales.

 

Key Responsibilities (Essential Duties and Functions)

 

The duties and responsibilities include but are not limited to the following:

  • Provides a central communication link for the Northeast Division transportation department through accurate and proficient operation of email, phone, cell phone, JWS (aggregate) and EIS Libra (asphalt) dispatch systems.
  • Schedules brokered trucks for both internal and external aggregate and asphalt projects for both day and night work. Ensures proper coverage and efficient utilization of available brokered trucks.
  • Maintains knowledge market logistics:  routes, locations, lanes, backhauls and competitors use of trucks.  Key responsibility is to create and manage the most efficient movement of all materials, while focusing on customer service.
  • As issues arise, takes appropriate action. Communicates with the appropriate parties, such as internal project managers, forepersons and external customers to solve transportation related problems.
  • Maintains broker relationships (and creates new relationships as appropriate) and follows up on all service issues related to trucking and delivery of products.  Assists in maintaining broker files to make sure that all trucking companies are compliant.
  • Reviews incoming billing and pay inquiries from trucking companies. Forwards audited, corrected, and/or edited trucking bills to the billing department for prompt payment.
  • Work with Safety Department to develop and maintain broker safety standards.  Communicate standards to broker community and monitor compliance
  • Assists sales and estimating departments when bidding jobs by reviewing appropriate haul routes to project locations, estimated volume demand and setting aggregate and asphalt delivery rates accordingly.
  • Proficiently uses various pieces of office equipment such as personal computer, adding machine, photocopier, facsimile machine, etc. as required.
  • Proficient with Windows, Outlook, Excel, Word, and PowerPoint.

 

Other Requirements

 

  • Displays a professional and courteous attitude to co-workers, supervisors, and the general public at all times.
  • Must be willing to travel and work away from home when required.
  • Must be willing to work nights and weekends when necessary.
  • Report to the assigned job site ready to begin work at the designated start time.
  • Strict adherence to safety requirements and procedures as outlined in the Manual of Safety Practices and Procedures.
  • Strict adherence to Shelly Company policies and procedures as outlined in the Company Book of Policies.
  • Willingness to work in a team environment and assist co-workers or supervisors with other duties as required. 
  • Timely and regular attendance is an expectation of performance for all Shelly Company employees. Employees will be held accountable for adhering to their workplace schedule.
  • Ensures that the workplace is kept in a neat, clean, tidy and safe condition.

 

Qualifications

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

 

Education and Experience

 

  • High school diploma or general education degree (GED); or one or more years related experience and/or training; or equivalent combination of education and experience.

 

Language Skills

 

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
  • Ability to write routine reports and correspondence. 
  • Ability to speak effectively to customers or employees of organization.

 

Mathematical Skills

 

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

 

Reasoning Ability

 

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

Physical Requirements

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. 
  • The employee frequently is required to climb or balance. 
  • The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.
  • The employee must regularly lift and/or move more than 25 pounds.
  • Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.

 

Work Environment

 

  • While performing the duties of this job the employee’s primary environment will be in an office setting, the employee could work near moving mechanical parts and in outside weather conditions and may be exposed to wet, humid condition airborne particles, extreme heat or cold or could be exposed to vibration if visiting work sites.
  • The noise level in the work environment is usually quiet but may require protective equipment when visiting noisy areas.

 

What CRH Americas Offers You

 

  • A culture that values opportunity for growth, development and internal promotion
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs

 

About CRH Americas

 

CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

 

CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH Americas family!

 

The Shelly Company is an Affirmative Action and Equal Opportunity Employer.

 EOE/Vet/Disability--If you want to know more, please click on this link

 


Nearest Major Market: Cleveland
Nearest Secondary Market: Akron

Job Segment: Dispatcher, Transportation, Outside Sales, Direct Sales, Operations, Sales