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Graham Architectural Products Quality Control Manager

York, PA, US, 17403

Oldcastle BuildingEnvelope
Architectural Glass & Metal


Job ID:  438199

For more than 40 years, Graham Architectural Products, a OBE company, has been producing, delivering and standing behind the highest quality and most innovative commercial and architectural grade products and services in the fenestration industry.


The Quality Control Manager role in our York location isn’t just a job- it’s a starting point to a great career with a great company. We hire motivated individuals who want to grow with us, and we will equip you with the knowledge you need to be successful. We have an incredible track record of promoting from within. You can be our next success story.


This role is perfect for the individual who approaches their work in a professional manner, who loves to be a part of a team, and who wants to help us get better, every single day. If that sounds like you, come join this industry leader!


Essential duties and responsibilities include but are not limited to the following. Other duties may be assigned.

  • Maintain and enforce safe work practices.
  • Evaluate performance and set goals for QC, supervisors, and Field Service Team Members.
  • Manage all open field service projects to assure timely and accurate communication to customers and deployment of required resources.
  • Support production by timely generation and approval of process documents and scheduling of inspections to maintain workflow.
  • Interface between engineering and production on drawing and specification issues.
  • Review all invoices for accuracy and provide detailed coding for continuing analysis of project costs and overall trends.
  • All managerial aspects for Graham Field Service employees. Responsible for time sheets, appraisals, coaching, corrective action, etc.
  • Interface with material suppliers on quality issues and drive satisfactory resolution of issues in coordination with Procurement team members.
  • Act as the primary quality resource for Project Management and Sales functions
  • Represents the Company in resolving quality issues with sales representatives and customers.
  • Effectively handle conflicts with customers, general contractors, and industry consultants.
  • Responsible for professional written and oral communication on all quality and field service matters.
  • Provide detailed analysis of Field Service root causes. Present analysis and recommended changes to General Manager and/or Assistant General Manager for review with engineering and/or implementation.
  • Participation in Design for Manufacture process to communicate field service and plant manufacturing issues and consider solutions.
  • Travel required up to 40 percent.
  • Will be required to work at heights on man lifts and/or scaffolding

Education/ Experience

  • College Education helpful but not required
  • 5 or more years experience in window/curtain-wall industry or closely related field
  • Strong computer skills
  • Strong organizational skills
  • Prior management of hourly employees, and sub-contractors
  • OSHA 30 hour or 40 hours preferred but not required.



What OBE Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion


About OBE


OBE has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the OBE family. OBE operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


Graham Architectural Products, a OBE company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the OBE family!


OBE is an Affirmative Action and Equal Opportunity Employer.


 EOE/Vet/Disability--If you want to know more, please click on this link


Graham Architectural Products is an E-Verify Employer.


Date Posted:  Sep 28, 2022

Nearest Major Market: York PA
Nearest Secondary Market: Lancaster

Job Segment: Field Service, Project Manager, Architecture, Procurement, Manager, Manufacturing, Technology, Engineering, Operations, Management