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Customer Master Analyst - Atlanta, GA

Atlanta, GA, US, 30328

Oldcastle Infrastructure
Infrastructure Admin



Job ID:  286083



Oldcastle Infrastructure, a CRH company, is the leading manufacturer of precast concrete, polymer concrete, and plastic products in the United States. Our products range from utility vaults, reinforced concrete pipe, catch basins, drainage and septic tanks, to retaining walls, storm shelters, wall panels, concrete barriers, a variety of prestressed concrete products and more.   With more than 80 locations nationwide and 3,000 plus employees, Oldcastle Infrastructure is committed to upholding core values of reliability, quality, and service in cutting edge ways.




The Customer Master Analyst is responsible for managing the ongoing quality, accuracy and completeness of corporate master data across the organization.  They ensure master data integrity in the ERP and other key systems as well as maintaining the processes to support the data quality.  Assist in standardizing processes to streamline efficiencies while ensuring proper audit trail.  The analyst also handles data quality reports to ensure data standards are being met - identify, investigate, and resolve data gaps, finding opportunities for process improvements. This position works very closely with the Billing, Credit, Collections, Customer Service, IT, as well as Commercial Teams including Sales, Sales Support, and Operations.


Essential Duties


  • Processes master data requests in line with contractual agreements and respond to queries in a timely fashion.
  • Understands the impact of master data within the organization and systems for applicable data domains.
  • Updates the ERP and other key systems for Customer master data for new or existing customers
  • Make customer name and address changes in systems
  • Work with credit to determine set up needs
  • Maintain the customer information within the framework of the policy
  • Work with team on major projects including setting up new ship to and bill to locations and updating data fields
  • Conduct periodic data cleaning to deactivate customers based on company policy
  • Assist credit dept. when needed including pulling credit applications and other backend support
  • Assist in the cleanup of existing customers in ERP based on new policy and process.




  • Associates Degree and or a Bachelor’s degree preferred.
  • Manages multiple tasks, be detail oriented, be responsive, and demonstrate independent thought and critical thinking.
  • Organized methodical application of established data governance standards
  • Comfortable pushing back with customers and stakeholders to protect the integrity of the data management process.
  • Inquisitive and thorough in approach
  • Displays a passion for working in master data management.
  • Self-motivated, flexible, with the ability to deal with high levels of complexity, change and evolving processes, often at short notice.
  • Work in a fast-paced environment with a strong sense of urgency
  • Ability to work and communicate well with group. 
  • ERP maintenance experience preferred
  • Proficient in Microsoft office, specifically Excel.
  • Construction Industry knowledge is a plus



What CRH Americas Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


Oldcastle Infrastructure, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!


CRH Americas is an Affirmative Action and Equal Opportunity Employer.


EOE/Vet/Disability--If you want to know more, please click on this link


Date Posted:  Jun 18, 2021

Nearest Major Market: Atlanta

Job Segment: Chemical Engineer, Data Management, ERP, Sales Support, Construction, Engineering, Data, Technology, Sales