IT Program Manager - Atlanta, GA

Atlanta, GA, US, 30338

CRH Americas Materials Inc




Job ID:  491678

CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America.  Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces.


Position Overview


The role of the IT Program Manager is to plan, execute, and finalize any/all projects in support of one or multiple programs of work according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan. The Program Manager will also define all projects’ objectives and oversee quality control throughout their respective life cycles.  The ideal candidate is a self-starter who can balance administration tasks with program/project execution.  They must be keenly skilled to meet demanding program/project commitments and manage communications with/between sponsors, stakeholders, and technical teams. The successful candidate is a well-rounded, experienced project manager with proven skills in managing multi-year, multi-phase enterprise projects. The first program of focus will be consolidating our multiple Microsoft 365 tenants supporting 45k global users into a single Global Microsoft 365 Platform.


Key Responsibilities (Essential Duties and Functions)


  • Plan, schedule and track project timelines, resources, milestones and deliverables using program/project management tools and best practices.
  • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Develop and manage full-scale project plans and associated communications documents for all assigned projects.
  • Set, communicate and continually manage project expectations with team members and other stakeholders in a timely, clear and concise manner.
  • Conduct project postmortems and create lessons learned documentation identifying successful and unsuccessful project elements.
  • Identify and manage project dependencies and critical path issues/risks.
  • Proactively manage changes in project scope, schedule, resources and budget.
  • Identify any issues/risks to program/project success and develop mitigation plans to manage them throughout the project life cycle.
  • Coordinate the efforts of all project team members and contractors, influencing them to take positive action and accountability for their assigned work.
  • Coordinate with IT Product Management to ensure that all program/project deliverables align with and support the strategic business goals of the applicable products.
  • Build, develop, and grow business relationships vital to the success of the program and any related projects.
  • Other duties as assigned.




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.




  • Minimum of 5 years of IT program/project management experience.
  • Bachelor’s degree in Management Information Systems, Computer Science or equivalent technical Degree; and/or 5+ years related work experience.
  • Experience working in complex, distributed business preferred.
  • ITIL certification preferred.
  • Project Management Professional (PMP) preferred.
  • Six Sigma, Lean or other TQM certification a plus
  • PC skills and hands-on experience building tools and presentations with Microsoft Word, Excel, PowerPoint, Project, and Access.
  • Microsoft 365 migration experience preferred.


Work Requirements


  • May require up to 50% travel.


Knowledge/Skill Requirements


  • Ability to consistently drive self and others to achieve results despite obstacles and setbacks.
  • Strong familiarity with project management software, such as ServiceNow SPM, Microsoft Project, etc.
  • Must possess strong oral / written communication and listening skills.
  • Ability to achieve results with a hands-on, collaborative approach; works well in a team.
  • Proficient in encouraging diverse thinking to promote and nurture innovation.
  • Excellent problem solving, interpersonal, communication, and project management skills a must.
  • Strong leadership skills that inspire team confidence and respect while motivating team members in a creative and effective manner.
  • Must be extremely detail-oriented with respect to documentation and communication.
  • Strong understanding of different software development life cycles (waterfall, agile), program/project management processes, and automated tools.
  • Must have experience in managing and working with distributed team members.
  • Flexible in conforming to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
  • Reacts to project adjustments and alterations promptly and efficiently.
  • Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
  • Persuasive, encouraging, and motivating.
  • Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
  • Must be able to learn, understand, and apply new technologies.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.


Physical Requirements


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Able to communicate with others by telephone and in person.
  • Able to utilize a computer for word processing, email communication, and preparation of documents and presentations.
  • May require sitting for extended periods of time.

Work Environment


Usually, normal office working conditions.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • The noise level in the work environment is usually quiet.
  • The position may require work outside of normal business hours.
  • Hybrid work environment


The statements included in this job description are not intended to be all-inclusive.  They represent typical elements and criteria necessary to successfully perform the job.  Other duties may be assigned as required.  Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


What CRH Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A diverse and inclusive culture that values opportunity for growth, development, and internal promotion



About CRH


CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.


If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!


CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.


EOE/Vet/Disability--If you want to know more, please click on this link




Date:  Feb 16, 2024

Nearest Major Market: Atlanta

Job Segment: Program Manager, Project Manager, Six Sigma, Lean Six Sigma, Computer Science, Management, Technology