Organizational Change Management Lead - CRH Americas Solutions - Atlanta, GA

Job ID:  497671
 

CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used extensively in construction projects of all sizes. 

Job Summary

The CRH Americas Solutions - Organizational Change Management Lead is responsible for developing and executing change management plans that enable maximum adoption for Solutions selling across the Americas. The OCM lead ensures employees are informed, prepared, and supported through organizational change(s) to include communications, workshops and or training, and measurement of adoption for sustained outcomes. This role requires a deep understanding of management principles, strong communication and facilitation skills, and the ability to work collaboratively across all levels of the organization.

Job Responsibilities

• Support organizational change management work streams for enterprise level programs through the application of a structured change management methodology.

• Develop and implement a communication plan that addresses the information needs of each stakeholder group, ensuring clarity and transparency - Facilitate two-way communication channels to gather feedback, and address concerns

• Assess training needs including new systems, processes, or roles that employees need to adapt to and collaborate with Solutions and other departments to design, develop, and deliver training programs to address these needs, ensuring that training methods are suited to the audience

• Identify potential resistance to change within the organization and develop plans to address these challenges proactively

• Conduct readiness assessments to gauge the organization's preparedness for the impending change and use the findings to adjust change management communication plans and training strategies

• Assess the cultural implications of change and develop strategies that are inclusive and align to CRH’s culture and development objectives

• Work closely with leaders and managers at all levels to ensure they are aligned with the change management strategy

• Establish key performance indicators (KPIs) to measure the effectiveness of change management and training initiatives

• Develop plans to reinforce and sustain the changes over time, ensuring that new behaviors, processes, and systems are fully embedded in the organization's operations

• Collaborate with program road maps and solutions across all business areas

• Travel around 25%

Job Requirements

• Bachelor’s Degree in Business/related discipline or equivalent experience

• 7+ years of change management experience in a manufacturing or related industry, including:

  • Major organizational change initiatives

  • Communications & engagement

  • Training design & implementation

  • Knowledgeable on change management frameworks, philosophy and processes

  • Experience leading Business Value, Design Thinking, or Human-Centered Change relevant workstreams

• Knowledge of Salesforce.com preferred, not required

• Exceptional interpersonal and organizational influencing skills

• Contagious positive attitude that inspires change

• Ability to build strong relationships and align to a common vision

• Relevant experience that builds confidence and credibility with stakeholders

• Exceptional verbal and written communication skills to varying audience levels

• Resiliency and ability to deliver results under challenging circumstances

The statements included in this job description are not intended to be all-inclusive.  They represent typical elements and criteria necessary to successfully perform the job.  Other duties may be assigned as required.  Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.