Operations Manager

Job ID:  499086 

Work Type:  Full Time Permanent 

It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results.

We are building a world- class team. Make your mark!

You will be a successful addition to our team if you look at change as an opportunity to develop and contribute to the business. You will be successful in your role if you like partnering with the business, presenting new ideas and providing excellent customer service.

Dufferin Construction, A CRH Company is looking for an Operations Manager with a passion for construction performance!

Our team culture is collaborative, goal-oriented, and open to new ideas. We are passionate about continuous improvement and finding new and innovative ways of working together and with our employees and customers.

Who we are
Recognized as one of Greater Toronto's Top 100 Employers and under the long established and respected name of Dufferin Construction, a CRH Company, we operate a multi-million construction business which provides construction services throughout Southern Ontario and on key projects across Canada. Founded in 1912, Dufferin Construction has built a solid reputation for market excellence, drawing on a rich history and a strong heritage of quality, stability and innovative leadership in the marketplace. Dufferin Construction is one of the largest heavy civil engineering contractors in the industry, employing over 1000 people.

Dufferin Construction offers a wide range of construction services that cater to the Heavy Civil, Commercial/Industrial, Municipal and Land Development market segments.

As an Operations Manager, reporting to the District Manager, your primary responsibility will be to drive process, discipline and consistency across our projects and leadership development initiatives. You will support and encourage the development of our Foremen & Project Superintendents while holding them accountable to consistent standards. Your role will involve enhancing how we run our projects and foster growth among these leaders. Through ensuring uniformity and leveraging our assets, including people, you will maximize our districts potential. Your visible and consistent presence will establish standardized project execution methods and clarify expectations for our company’s field staff, contributing to a more efficient operational environment.

Responsibilities:

• Complete regular Project Update Meetings to drive efficiencies and support processes as identified within the Progress Meeting Update Form attached (i.e. Safety, Schedule, Staffing, Crews, Financials, QC, Subs, Claims, Equipment).
• Identify gaps with respect to Safety, Quality, Operations, Financials and Discipline, offer solutions and drive efficiencies.
• Improve material, small tool and equipment management within the district. Know where all items are being used and how they could be used most efficiently.
• Understand the needs of each project and assist in anticipating project needs with Labour, Equipment and Materials.
• Understand each project and various schedules, obstacles and key issues.
• Supports DM and Construction Services Manager in weekly Operations Meeting with team.
• Assist with Managing Snow schedules to ensure that projects have the required manpower all the while managing the commitment to Snow Removal.

Human Resource Excellence (HRE):

• Crew Development- Be on the ground- know the men, know the Foreman.
• Foreman Development actively engage and support DM through Training Program, facilitation of training, creating IDP’s, and identifying new foreman candidates.
• Salaried (word different) Responsible for the development of professional / project delivery teams
• Understand the needs of the crews.
• Thorough understanding of crew schedules and availability / flexibility in order to drive efficiency.
• Interact with Unions for crew development, understanding of collective agg. And relationship building with unions.
• Participate in crew Succession Planning.
• Assist with developing Performance Objectives and KPI’s to drive efficiencies.
• Act as a support for all levels of the company.

Financial / Better Cost Management (BCM):

• Support DM by driving standard company processes to ensure they are being used effectively and efficiently (i.e. Forecasting, WIP, Payments, Sub Payment, Change Orders, Claims, Bid Review).
• Support DM by driving cost consciousness throughout projects by providing standardized tools / materials and supporting Superintendents.
• Audit projects to ensure consistency and effective use of key tools (i.e. Viewpoint, Bid2Win Track etc.).
• Occupational Health and Safety:
• Ensure consistency with our safety programs by working directly with the safety department, completing audits and walking sites with the Superintendent to challenge/ support people and identify / eliminate hazards.
• Support HP program in the field.
• Drive results from audits and support ongoing company initiatives with consistent follow up.

Requirements:

• Post-Secondary Diploma and / or Degree in Civil Engineering with a minimum 10 years of operations/production-related management experience in the construction or related industry.
• Experience working on multi-size projects. 
• Experience working with key vendors including Municipal, MTO, Commercial/ Residential Developers.
• Familiar with Dufferin Constructions systems and processes to provide guidance and training.
• Ability to build relationships, guide collaboration, and provide exceptional training through the support the support of Superintendents & Foreman.  
• Excellent organizational, planning skills and the ability to juggle multiple priorities.
• Customer focused & adaptable, with superb communication skills.
• Excellent Computer skills – Microsoft Word, Excel, PowerPoint.

Visit our website for more information: http://www.crhcanada.com

CRH Canada Group Inc. recognizes Canada’s diverse landscape. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process.