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Technical Support Representative - Cambridge, ON

Cambridge, ON, CA

Oldcastle APG
APG North




Job ID:  427023


Permacon, a CRH Company, is a leader and pioneer in the manufacturing of concrete masonry and landscaping products.  Permacon is a division of Oldcastle APG and operates 9 plants in Ontario and Quebec. 


We are currently looking for a Technical Support Representative to work with the Project Designer at our plant located in Cambridge. We will also consider applicants that are located in Milton area, for our Milton office.


Reporting to the Project Designer, the technical support representative will support and participate in the following activities:


  • Design and estimating support for the Project Designer
  • Assist in the completion of working drawings using AutoCAD software
  • Assist in file management of Commercial projects
  • Conduct follow-up calls with clients to obtain project status and ensure service requirements are met
  • Provide technical and design support to customers and clients
  • Identify and resolve customer issues and document interactions to provide direction on future programs
  • Field general technical questions in support of customer service 
  • Provide on-site consultation, when necessary

Required qualifications


  • Bachelor's degree or diploma in Architectural, Construction, Civil Engineering Technology or related field
  • Proficient in AutoCAD is required 
  • Experience working in building materials or construction is an asset
  • Good communication skills and ability to work in a team environment or independently

Why work at Permacon ?


  • Competitive salary
  • Dental insurance and eye care
  • Long term disability insurance
  • RRSP and DPSP with employer contribution of up to 5% of annual salary
  • Employee assistance program
  • Opportunity to gain experience in a large, growing organization
  • Employee discount

This position interest you?    APPLY RIGHT NOW!



At Permacon, diversity is one of our main assets! We therefore invite visible minorities, ethnic minorities and people living with a disability to apply.


Date Posted:  Aug 5, 2022

Job Segment: Technical Support, Civil Engineer, Drafting, AutoCAD, CAD, Technology, Engineering