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Office Manager - Charlotte, NC

Charlotte, NC, US, 28269

Oldcastle APG
APG South


Job ID:  441780


Oldcastle APG, a CRH company, is a leading global supplier of building and landscaping products. Its product portfolio includes hardscapes and masonry, packaged cement mixes, lawn and garden materials, and composite decking sold through a variety of channels for residential and commercial use. Oldcastle APG is the leading producer of hardscapes in North America and Europe and the innovator behind many of the industry’s well-known brands: Belgard hardscapes, Echelon masonry, Sakrete bagged dry mixes, and MoistureShield composite decking. With over 260 operating locations and approximately 8,500 employees, Oldcastle APG operates across 7 countries in the U.S., Canada, and Europe.   



The Office Manager is responsible for leading front office operations of a distribution center.  These operations include counter sales, customer service, order entry, trucking/dispatch, and inventory accountability.  Must display a professional and positive attitude and foster a cohesive team environment. 


Essential Duties and Responsibilities


  • Overall responsible for all customer service aspects of the site; provide support to customers and contractors via walk-in, telephone, and electronic communication
  • Assess staffing needs, coordinate employee schedules, and assign specific tasks
  • Understand products so that you may provide technical guidance to customers and staff as necessary
  • Work closely with the outside sales team to coordinate customer care and order distribution
  • Supervise trucking dispatch, drivers, and the trucking fleet to ensure timely and accurate product delivery
  • Ensure trucking fleet is properly maintained and in safe operating condition
  • Be familiar with DOT/DMV regulations to ensure trucks are safely loaded and operated according to regulation
  • Oversee the accountability of all physical inventory on-site and administer quarterly full physical inventories
  • Must be able to act quickly and creatively to solve problems; work independently and make decisions
  • Properly follow all company policies and OSHA regulations for safe working procedures.  Wear personal protective equipment (PPE) in designated area as stated by OSHA and company policy
  • Perform opening and closing procedures; reconcile and account for cash receipts, prepare and review daily reports, and maintain proper records according to company policy
  • Available to work overtime, nights, and weekends when necessary. Reliable attendance is essential in performance of the role
  • Coordinate with operations staff to assist with plant production planning based on customer needs
  • Oversee facility and property maintenance contract
  • Understand and comply with site budgets and enact cost-saving measures when necessary
  • Minimal travel is required to attend training, sales meetings, schools, and events


Supervisory Responsibilities


This position has direct reports.  Manager is responsible for hiring, training, motivating, and supervising all employees.  Manager must assign tasks as necessary to complete all work.  Safety is our #1 priority and manager must ensure they are fostering a strong safety environment with 100% compliance to all safety measures. 




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.




  • Associate’s degree or two years of college or technical school and 1+ years of previous progressive sales experience or equivalent combination of education, training, and experience  
  • Knowledge of masonry and hardscapes products, building materials, and cement is preferred
  • Must possess computer aptitude, the ability to use Microsoft Excel, Word, Outlook, and Teams, and the ability to learn new computer skills
  • Must possess excellent verbal and mathematical skills
  • Proven customer service skills


What CRH Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion



About CRH


CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.


If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!


Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.


EOE/Vet/Disability--If you want to know more, please click on this link




Date Posted:  Sep 7, 2022

Nearest Major Market: Charlotte

Job Segment: Outside Sales, Office Manager, Administrative Assistant, Facilities, Manager, Sales, Administrative, Operations, Management