Inside Sales Representative - Delta, BC

Job ID:  487614

Oldcastle APG, a CRH company, is a leading global supplier of building and landscaping products. Its product portfolio includes hardscapes and masonry, packaged cement mixes, lawn and garden materials, and composite decking sold through a variety of channels for residential and commercial use. Oldcastle APG is the leading producer of hardscapes in North America and Europe and the innovator behind many of the industry’s well-known brands: Belgard hardscapes, Echelon masonry, Sakrete bagged dry mixes, and MoistureShield composite decking. With over 260 operating locations and approximately 8,500 employees, Oldcastle APG operates across 7 countries in the U.S., Canada, and Europe.

Key Responsibilities:

• Refer to product catalogs and specification guides to determine related product uses and applications
• Work closely with outside sales representatives regarding sales promotions and initiatives which require phone contact and follow-up
• Help customers with design ideas/problems; provides customer feedback to management
• Coordinate delivery schedules with dispatch and maintains customer informed of such schedules

• Establish SOP’s for samples, returns and special orders
• Handling returns: miss ships and mis orders
• Coordination of marketing material for the Key Account Managers
• Calling and following up with dormant accounts
• Provide support for our major key accounts

Skills/Knowledge and Experience:

• Ability to work in a team setting with a variety of different personalities from various departments and positions
• Must have very strong customer service and data entry skills
• Must be able to multi-task and prioritize in a fast-paced, high-pressure environment
• Must possess advanced computer skills specifically in Microsoft Office Suite, prior experience working with an ERP/MRP considered an asset
• High School Diploma
• Ideally 2-4 years of experience in a customer service role and/or purchasing & inventory control role preferably in a manufacturing environment
• Public transportation is not available, all candidates must have their own reliable means of transportation

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.