Front Counter Sales

Job ID:  499049

American Rock Products., a CRH company, is a member of the CRH West Division family, values a culture of growth, development, and internal promotion.  We are a dynamic, growth-oriented, national aggregate, asphalt, concrete, and construction family of companies.  For over 80 years, we have worked to be the preferred source of quality rock products, concrete, asphalt paving, and construction services.   We have been recognized by numerous organizations for our commitment to safety, customer service, and innovation. 

Position Overview

In this role, you’ll work both independently and with a team to provide top-tier customer service. You’ll take incoming calls, order products and restock as well as work with any of our walk-in customers.  

If you’re someone that takes pride in your organizational and multitasking skills, enjoys finding creative solutions to fill a customer request, and thrives in a fast-paced environment, you’ll feel right at home here. By ensuring our customer connections are strong, you will play an integral part as we stand together to reinvent the way our world is built.

Wage: $20.00/hr DOE w/ potential for overtime

Shift: M-F, full time. 

Benefits:

• Medical/Dental/Vision/Prescription
• Generous Paid Time Off
• 401k with Roth option & 5% Company Match
• Profit Sharing
• 9 Paid Holidays (8 Static and 1 Floating)
• Tuition Reimbursement Program
• Employee Assistance Program
• Company Paid Life Insurance
• Short- & Long-Term Disability
• Potential for Overtime
• Opportunities for Internal Mobility
• Professional Development Opportunities
• Training Provided
• Earn More with our Employee Referral Program
• Company Discounts on products, goods, services, electronics, automotive, travel & more!
• Opportunities for Community Engagement.

Key Responsibilities (Essential Duties and Functions)

• Develop complete understanding and knowledge of product lines and product usage to best serve our customer. 
• Develop and enhance our customer base through relationship building.
• Exhibit professionalism and expertise in providing our customer with a positive experience. 
• Maintain timely and accurate reporting of sales and inventory costs. 
• Always maintain productive working relationships with internal customers.
• Work with manager to resolve customer conflicts.
• Perform all other duties as assigned by store manager. 
• Must be able to multi-task.
• Promptly communicate with supervisors on any flaws in material.
• Take action to avoid potential hazards or obstructions.
• Other tasks and duties as assigned to meet business needs.
• Regular and timely attendance.
• Participate in and promote an inclusive work environment.

Minimum Qualifications

• Excellent organizational, customer service, and telephone skills.
• Demonstrates ability to multi-task with high attention to detail and prioritize workloads in a fast-paced environment both independently and as part of a team.
• Ability to always display a professional and courteous attitude when communicating with co-workers, supervisors, and customers.
• Ability to handle problems as they arise in a calm manner.
• Proficient with Microsoft Windows applications, ideally having exceptional typing skills, and a basic understanding of various computer commands and shortcuts.
• Safety minded professional who demonstrates good performance, attendance, and punctuality.
• Must pass pre-employment physical exam and pre-employment-controlled substance testing.
• Demonstrates the ability to work overtime, nights, and weekends/holidays as needed.
• Demonstrates the ability to conform to and maintain OSHA, MSHA, DOT and all other company or state rules and regulations.
• Must have current US Authorization to work or ability to obtain without company assistance prior to start date.

Preferred Qualifications 

• Bilingual (English/Spanish) - Ability to speak, read and write fluently.
• Trucking and construction related industry experience.

Work Environment:

• Office setting
• This position is largely sedentary; however, caution needs to be taken when lifting files, boxes, opening file cabinet drawers.
• To avoid injuries to hands, back, and neck, proper ergonomics should be maintained while working at desk/workstation.
• Ability to sit and stand for extended periods of time.

The statements included in this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Other duties may be assigned as required. Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

American Rock Products, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.