Director of Operations Engineering - NY

Endicott, NY, US, 13760

Oldcastle Infrastructure



Job ID:  491536



National Pipe & Plastics, a CRH company, is one of North America’s largest PVC pipe producers, serving the water and energy markets from two east coast locations in Endicott, NY, and Greensboro, NC.  But we’re more than just a manufacturer.  Our long history of exceptional customer service and product quality enables us to be a trusted and strategic solutions partner to engineers, contractors, distributors, specifiers, and more.  As part of the CRH Infrastructure Products business, we are leading the industry with innovative, sustainable solutions with a safety-first mindset.


Job Description


This individual is considered a subject-matter expert in areas that include Quality Systems, Assurance, and Control, Continuous Improvement & OPEX, CAPEX Management (cPMO Liaison) and a broad scope of quality and engineering topics. This leader will know how to develop quality, CI, OPEX, and CAPEX programs and support and drive improved performance throughout the global supply chain utilizing Key Performance Indicators and Lean tools.


Duties Include:



  • Assess, scope, and build Quality, Continuous Improvement, and CAPEX systems across multiple manufacturing sites capable of supporting company’s goals. and innovative product objectives that meet’s our customer expectations.
  • Perform management responsibilities including but not limited to planning, organizing, delegating, evaluating, budgeting, scheduling, hiring, and training.
  • Maintain knowledge of industry trends, developments, standards, regulations/laws, issues, news and customer requirements.
  • Lead division continuous improvement program to drive efficiency and waste out of the business across all functions through a thorough action plan method.
  • Perform financial and other metric analysis to help define overall organization concerns and develop future targets and focus areas.
  • Lead the CAPEX planning and execution for all sites following the cPMO guidelines and direction. Develop 5-year planning for all CAPEX projects.
  • Enthusiastically collaborate and drive a culture of quality, reliability, and continuous improvement throughout the organization.



  • Understand customer needs and requirements to develop an effective quality management system. Oversee case management and root cause and countermeasure activity.
  • Devise and establish a system of procedures, standards, and specifications to meet internal and external (customer and legal/regulatory) requirements and develop KPIs and reports to measure.
  • Leverage cross functional team to analyze quality issues within the manufacturing processes. Drive product and process improvements to ensure that our products meet or exceed quality and reliability requirements.
  • Develop, formulate, and guide integrated quality control programs that involve advanced inspection methods, devices, and control techniques.
  • Establish a system to track, record, and maintain quality assurance data.
  • Evaluate, monitor, and report on supplier quality systems.
  • Implement and ensure adherence to an engineering change control process.

Continuous Improvement / Engineering


  • Maintain robust continuous improvement program in alignment with central OPEX (Operational Excellence) department.
  • Guide research and development efforts in accordance with company objectives and customer/consumer requirements.
  • Analyze technology, resource needs, and market demand to plan and assess feasibility of projects.
  • Lead CAPEX program requests through research, financial justification and project management.
  • Provide engineering support, product testing, and product life-cycle management for all existing products and equipment.
  • Provide direction and guidance to all plant/site engineers by defining objectives, standard work, and training & development.
  • Analyze resource demand for engineering and determine changes in resource allocation or changes to adapt to the needs of operational output and support.



  • Bachelor’s degree in engineering or related field and 8+ years related experience.
  • 5+ years managerial experience.
  • Previous quality and continuous improvement experience in working in a high paced manufacturing environment.
  • Demonstrated ability to develop, communicate, and execute a multi-year global Quality Assurance and Continuous Improvement strategy.
  • Deep understanding of Lean practices with strong experience leading root cause analysis and continuous improvement through utilization of Lean Tools, with specific focus on Value Stream Mapping, Standard Work, Variability Reduction, Transactional Process Improvement and Kaizen methodologies.
  • Travel is expected to be approximately 30-50%.

Compensation - Base salary $140-170K with additional bonus program


What CRH Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A diverse and inclusive culture that values opportunity for growth, development, and internal promotion



About CRH


CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.


If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!


Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.


EOE/Vet/Disability--If you want to know more, please click on this link




Date:  Feb 13, 2024

Nearest Major Market: Binghamton

Job Segment: Operations Manager, Quality Assurance, R&D Engineer, PLM, Supply Chain, Operations, Technology, Engineering, Management