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Inside Sales Representative

Hamilton, ON, CA

Dufferin Aggregates - A CRH Company

Job ID:  430220 

Work Type:  Full Time Permanent 


It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support to drive results.

We are building a world- class team. Make your mark!

You will be a successful addition to our team if you look at change as an opportunity to develop and contribute to the business. You will be successful in your role if you like partnering with the business, presenting new ideas and providing excellent customer service.

Dufferin Aggregates, a divison of CRH Canada is looking to hire!

The candidate will be a results-driven individual who is responsible for the management of small volume accounts.  As part of the inside sales team, you will actively seek and engage customer prospects and job opportunities while ensuring accurate end to end processes.


Position Responsibilities:

  • Manage small volume account portfolio, including servicing of existing accounts and establishment of new accounts by planning and organizing daily work schedule to call on existing or potential sales opportunities. 
  • Track work efforts for customer accounts in SalesForce, including account planning, customer contacts, call logs, quoting and contract creation.
  • Administration of reporting in Salesforce such that information is accurate while continuously seeking to enhance reporting capabilities to help inform market knowledge.  Support the sales team to ensure dashboard accuracy.
  • Function as a key user in SFDC
  • Analyze sales results providing reports on market information, pricing trends, profitability analysis, etc. 
  • Promote and support use of the Customer Portal platform and Website
  • Guide and recommend products for specific applications and ensure product availability
  • Support management of order to cash process to ensure billing efficiency, tracking and clearing and where required
  • Support on month end processes that affect the sales organization, including; forecasting, unbilled clearing, NOADS, debits & credits.
  • Provide sales support to the Sales Reps by creating, modifying and updating customer quotes and contracts.
  • Responsible to ensure accounts receivable targets are met or exceed for customer base.
  • Other duties, as required.



Position Requirements

  • Strong knowledge of aggregate market segments, market geography, and product applications.
  • Proficient with computer based technology, Excel, Qlikview, SAP and SalesForce
  • Willingness to work around deadlines and Month End/Year End closing schedules.
  • Prior sales and customer service experience, preferably in the construction industry.



Educational Criteria

 •    Post-Secondary education or equivalent business related experience.


Position Dimensions:

  • Sales & Marketing knowledge and skills with a solid financial acumen
  • Strong analytical skills and attention to detail
  • Ability to manage conflicting priorities and meet deadlines
  • Builds effective relationships with peers, employees, support staff and customers.
  • Self-starter, with demonstrated ability to work individually as well as part of a team.
  • Ability to multi-task successfully and work in a fast paced environment.
  • Excellent organization skills.
  • Strong interpersonal and communication skills.
  • Fosters team work and cooperation – Foster a sense of collaboration and work effectively across organization to achieve goals.
  • Analysis and Problem-Solving – Effectively examine events, issues and problems and generate optimal solutions in a timely manner.
  • Customer focused – Foster a customer focused environment, delivering exceptional customer service and anticipating future customer needs.
  • Safety oriented


Visit our website for more information:

CRH Canada Group Inc. recognizes Canada’s diverse landscape. Accommodation is available upon request for applicants with disabilities throughout the recruitment and selection process.

Date Posted:  Aug 11, 2022

Job Segment: Sales Rep, Telemarketing, Inside Sales, Construction, Sales, Engineering