Share this Job

Training Specialist-Operations

Harrisburg, PA, US, 17110

Pennsy Supply Inc



Job ID:  312941


Pennsy Supply is a CRH company. CRH is the leading vertically integrated supplier of asphalt, aggregates, cement, ready-mix concrete, and paving and construction services in North America. Our 24,100 employees at 1,300 operating locations provide our customers with top-quality, innovative products and services.


Position Overview


The Operations Trainer is responsible for the training and professional development of the organization’s employees. The position assesses company-wide development needs to drive training initiatives and identifies and arranges suitable training solutions for employees. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance. In this role, you will work with business leaders and other key stakeholders to identify skill and capability building aligned with the company’s strategy.

Key Responsibilities (Essential Duties and Functions)

  • Conduct annual training and development needs assessment, with an increased focus on hourly employees and new hires
  • Create training strategies, initiatives, and materials
  • Develops training and development programs and objectives complete with materials, tutorials, instructions, and learning resources such as online modules and guides
  • Identifies best training method (instructor-led, eLearning, simulation, coaching, etc) to ensure effectiveness
  • Training programs included, but not limited to, new hire orientation, onboarding, technical skills development, soft skills development, company policies, product training, quality training, safety training, technology training, teambuilding, etc.
  • Lead the development, execution, and measurement of capability building programs
  • Develop a sustainable business model that supports cross-training for front-line employees
  • Design innovation and transformative learning programs and experiences that drive business results
  • Partner with internal (L&D) and external stakeholders to deliver training, as applicable
  • Contact and utilize outside vendors and resources as needed based on gaps
  • Maintain a database of all training materials
  • Instruct employee training and onboarding, as needed
  • Research and apply external best practices and innovation within learning and development
  • Understanding of adult learning theory
  • Leverage / integrate technology to enhance the effectiveness of learning offerings for the learner, as applicable
  • Partner with business leaders, HR and other key stakeholders to drive training and development agendas
  • Conducts follow-up studies of all completed training to evaluate and measure results
  • Works effectively as a team member and able to collaborate across departments
  • Create innovative, engaging and effective instructional materials with a focus on helping people adopt behavior standards and embrace new processes to complete their daily tasks/responsibilities.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.




  • Bachelor’s degree
  • Minimum 2 years of related work experience in training and development, facilitation/coaching, project management and/or consulting
  • Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with Viewpoint a plus
  • Highly respected team player/learner and a collaborative worker.  Possesses a strong desire and ability to rapidly learn and apply the principles of lean and change management.
  • Demonstrated skills in consulting, group process facilitation, change management & training.
  • Expert-level oral and written communication skills with a proficiency in writing, editing, proofreading, and formatting of user-friendly, customer-ready materials.
  • Expert-level presentation skills with experience in providing instructor-led trainings.
  • Self-motivated and disciplined, with capacity to work on multiple priorities in a fast-paced, dynamic environment and within time constraints.
  • Skilled in teaching improvement concepts and principles to diverse audiences from senior management to frontline staff.
  • Exposure to cross-cultural audiences, and global and cultural awareness.
  • Strong attention to detail and outstanding follow-through.
  • Highly proficient in all applications of Microsoft Office, with an emphasis on Excel, PowerPoint, Visio, Word and Outlook.


Knowledge/Skill Requirements


  • Ability to work independently with attention to detail
  • Able to follow direction and work effectively in a team environment
  • Detail orientated with strong organizational skills
  • Excellent computer skills and proficient in Word, Excel, Outlook, etc.
  • Must have a positive attitude and team player
  • High level of responsiveness
  • Ability to function in a fast-paced environment
  • Ability to effectively prioritize to meet long term and short-term deadlines
  • Ability to respond to stressful situations, co-workers and customers in a professional, courteous demeaner


General Requirements 


  • Must be 18 years in age or older.
  • Must pass pre-employment physical, drug screen and criminal background check.
  • Strict adherence to safety requirements and procedures as outlined in the Employee Handbook.
  • Willingness to work in a team environment and assist co-workers or supervisors with other duties as required.
  • Must be willing to travel and work away from home when required.
  • Must be willing to work nights and weekends when necessary.
  • Mobility to attend various meetings and events at offsite locations
  • Hours are extended throughout the year to include nights and weekends when necessary


Physical Requirements


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Able to stand, walk, use hands and fingers to manipulate objects or controls, climb or balance, stoop, kneel, crouch, and crawl.
  • May require sitting for extended periods of time.
  • Vision abilities (with correction) include close, distance, peripheral, depth, and the ability to adjust focus
  • Able to climb ladders and to work at heights.
  • The employee is frequently required to stand and walk for extended periods of time.
  • Able to safely drive a vehicle for long periods of time.
  • Able to occasionally move/carry objects up to 50 lbs. unassisted.
  • Able to work extended hours.
  • Able to work in all weather conditions.
  • Able to work in tight quarters.


What CRH Americas Offers You


  • A culture that values opportunity for growth, development and internal promotion
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs


About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH Americas family!


Pennsy Supply is an Affirmative Action and Equal Opportunity Employer.

 EOE/Vet/Disability--If you want to know more, please click on this link


Date Posted:  Sep 12, 2021

Nearest Major Market: Philadelphia
Nearest Secondary Market: Harrisburg

Job Segment: Training, Operations Manager, Consulting, Supply, Operations, Technology