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Logistics Specialist - Houston, TX

Houston, TX, US, 77060

Ash Grove Cement Company

 

 

Job ID:  217400

 

Ash Grove Cement, a CRH company, provides portland and masonry cements to help build the foundation and infrastructure for the world around us.  We ship millions of tons of cement from our plants and network of terminals located across the Midwest, Texas and Western United States. When you work for Ash Grove, you are connecting to something bigger. Join our team and help Ash Grove build America.

 

Position Overview

Monitors inbound freight and cargo logistics, inventory administration and assists in outbound order scheduling for customers. Assists sales personnel in an administrative capacity. Exercises independent judgement in resolving unusual problems. Receives and schedules customer cement orders and shipments, and assists in solving shipment problems for customers. Works independently on routine duties with standard procedures and policies. Refers to manager when in need of clarification or interpretation.

Key Responsibilities (Essential Duties and Functions)

 

  • Works with Logistics Coordinator and advises scheduling of drivers and dispatches tankers in a timely manner to provide customer service and promote customer satisfaction. Will occasionally take customer orders and assists in resolving customer and carrier concerns over shipments, billing, invoices, etc. Works up split orders as needed.
  • Create and maintain an environment where the customer and carrier feel comfortable and look forward to communicating with the Dispatch department
  • Research and/or approve pricing for returns, diversions, and additional freight and price deviations.
  • Work inside Customer billing system, researching issues, incorrect information, and maintaining accurate records. Provide and analyze related reports.
  • Provides to manager an annual schedule of cement import shipments and updates this schedule as required.
  • Secures the most advantageous methods for inter-divisional and inter-terminal transfer of products.
  • Assists Logistics Manager & Operations Manager in all cement import matters. Including special projects, cost analysis, research into quality and/ or operational issues,.
  • Maintain adequate computer hardware & software systems to properly plan, organize & account for all cement import and inventory activities. Activities include service tag registration, virus scans, software updates, and phone system updates.
  • Prepare reports, freight claims, ship freight rate maintenance and other special projects .
  • Generate month end reporting for Regional Managers and Executives
  • Work with Logistics Manager to build sales budgets and financial budgets for Regional Sales Managers.
  • Provides back up support to other administrative personnel when needed and during absences.

 

Other Requirements

 

  • In depth knowledge of office software applications.
  • Proficient in English written and verbal communication skills
  • Demonstrated customer service skills
  • Excellent collaboration and team building skills
  • Excellent organizational skills
  • Demonstrates excellent judgment and decision making skills
  • Possesses a high degree of initiative to react resourcefully under varying conditions.
  • Excellent math skills with some exposure to financial reporting
  • Ability to work nights and evenings as required.

 

Experience

 

  • 5 or more years of experience in an office environment.
  • 2 or more years of experience in customer service/inside sales. (Preferred)

 

Education

 

  • Bachelor's Degree

 

About CRH Americas

 

CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

 

CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!

 

Ash Grove Cement is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link

Date Posted: 


Nearest Major Market: Houston

Job Segment: Logistics, Inside Sales, Telemarketing, Operations, Sales