Quality Control Manager - HK

Job ID:  495622

HK Contractors, a CRH company, is a member of the CRH West Division; Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees.  We strive to be the preferred source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services.  We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength.

Position Overview

The Quality Control (QC) Manager is responsible for providing technical expertise, support and guidance to HK Contractors, Inc. Quality Control Department, external/internal customers, sales team and asphalt/quarry/recycle operations ensuring the highest product quality and customer service. Build partnerships with other leaders and their teams working collaboratively to meet shared company objectives. Demonstrate continuous leadership in supporting our core values: Safety, Integrity, and Quality.

Key Responsibilities (Essential Duties and Functions)

Essential Duties/Functions

• Responsible to provide leadership that develops and sustains a team that supports our core values of Safety, Integrity & Quality.
• Support and lead the QC team in safe production activities with the goal of sustaining ZERO incidents.
• Maintain QC/QA processes for facilities to ensure HK Contractor meets and exceeds state and federal requirements.
• Responsible for all quality control activities required to produce hot mix asphalt (HMA) and aggregate materials that meet all state, county, town, local/private and federal specification requirements.
• Create awareness among personnel regarding KPI’s (key performance indicators) and cost control.
• Support product quality and customer service by maintaining strong line of communication with all lines of business, management, and their teams.
• Interact directly with internal and external customers through effective communication in order to satisfy material submittal and testing deadlines.
• Evaluate and review/approve all mix designs in the region.  Consideration will be given to aggregate demands, cost, and feasibility. Strive to be low cost producer while maintaining high level of quality and integrity.
• Communicate and assist paving personnel in adjusting processes to conform to specifications.
• Effective management of employee performance through (FLT) Front Line Leadership Training that includes but not limited to coaching, feedback (written and verbal), rewards, and discipline when necessary.
• Maintain current QC/QA certifications.
• Strict adherence to safety requirements and procedures as outlined in HK Contractors, Inc. and Oldcastle safety policies and procedures.
• Adhere to all applicable regulations including (MSHA) Mine Safety and Health Administration and (OSHA) Occupational Safety and Health Administration affecting asphalt plant production, safety, environmental, state, federal, and company policies; ensure observance and compliance of such regulations.
• Oversees and ensures lab equipment and reference materials are maintained and up to date.
• Mentor others in the areas of technical, operational, customer relations and supervisory functions.
• Regular and timely attendance is required.
• Additional duties as assigned or required.

Managerial Duties/Function

• Activities participate in industry associations. Support and maintain a working relationship with state, local and private agencies.
• Review weekly and monthly paving schedules.
• Perform business management duties such as maintaining records and files, preparing reports and ordering supplies and equipment.
• Assist with Interviewing and hiring process as necessary.
• Conducts laboratory tours and explains operating procedures to the public and visitors.
• Verifies and oversees all training/certifications for lab employees.
• Manages all financial aspects of the quality control business unit.
• Responsible for estimating and generating appropriate workloads for lab employees.
• Managing employee workloads, schedules and staffing needs.
• Reviews tests and procedures performed to insure the results conform to the established procedures and policies.
• Oversees QMS and RSO programs.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required.  Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

Education/Experience

• High school diploma or general education degree (GED) required.
• WAQTC and AASHTO qualification certificates in all areas of the field.
• Five (5) years’ experience in all areas of testing (WAZTC and AASHTO).
• A minimum of 3 years’ experience managing a staff of 5 or more employees.   

.Work Requirements

• Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence. 
• Ability to add, subtract, multiple and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute, rate, ration, percent, land to draw and interpret bar graphs.
• Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization
• Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instruction.
• Ability to work well with others in a group or one on one setting.
• To perform this job successfully, an individual should be able to type and use keyboards accurately and have knowledge of Database software. 
• May be subject to drug testing, medical exams and physical agilities testing.

Knowledge/Skill Requirements

• Must have a current and valid driver’s license with a good driving record.

Key Competencies

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs.
• Teamwork - Contributes to building a positive team spirit.
• Judgment - Exhibits sound and accurate judgment.
• Planning/Organizing - Uses time efficiently.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals.
• Initiative - Asks for and offers help when needed.
• Innovation - Generates suggestions for improving work.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance
• Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is frequently required to sit, climb, and use hands to signal and handle equipment. The employee is occasionally required to stand, walk, crawl, kneel, bend, and reach with hands and arms above their shoulders.  The employee must occasionally lift and/or move anywhere up to 50-75 lbs.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; and extreme cold and/or heat.  The noise level in the work environment is usually moderate to loud.

The statements included in this job description are not intended to be all-inclusive.  They represent typical elements and criteria necessary to successfully perform the job.  Other duties may be assigned as required.  Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

HK Contractors, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.