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Performance Director - South Division - Knoxville, TN

Knoxville, TN, US, 37901

South Division Corporate




Job ID:  314482


CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, cement, asphalt, readymixed concrete and paving and construction services in North America. Our operations span North America with 24,100 employees at close to 1,300 locations in 44 US States and 6 Canadian provinces.



Position Overview

The Performance Director is responsible for working with the leadership of the individual OpCos within the assigned region within the South Division of Americas Materials to drive operational and commercial performance improvement.  The individual is an internal consultant and project manager focused on enabling each company to share and leverage leading practices, execute against agreed upon business improvement strategies, and realize near to mid-term financial results.  This is very much a self-directed role, where a successful Performance Director will proactively identify opportunities and help address them directly working with OpCo teams.  The successful candidate will possess a strong balance of strategic thinking, business and financial acumen, operational orientation, influence, and change management skills. Position can be based out hub locations in our South Division:  Knoxville, TN, Asheville, NC, Greensboro, NC, Savannah, GA, Tampa, FL


Key Responsibilities (Essential Duties and Functions)

  • Facilitate business improvement by aligning the Region and OpCo Presidents with National and Division Performance priorities across each line of business. 
  • Work across lines of business, including Aggregates, Asphalt, Construction, Ready Mix, and Transportation to identify Commercial and Operational improvement opportunities and work directly to implement improvement programs and methodologies.
  • Communicate results and share lessons learned across the division to build buy-in and excitement.
  • Identify and document Leading Practices existing in the business and as-developed by Performance Improvement Teams.  Support and guide implementation of these Leading Practices and follow-up to ensure success
  • Support the Division Performance Committees to ensure effective adoption of Leading Practices across the division
  • Manage individual projects as assigned or self-identified, ensure progress against targeted metrics and communicated progress.
  • Interface regularly and develop/nurture strong relationships with all levels of leadership within the South Division.
  • As directed, serve on the relevant National Performance Committee, national or divisional ad-hoc committees, and serve as the communications conduit between AMAT/Division and the Region/OpCos.
  • Assist, as needed, in acquisition integration/greenfield activities, training of key personnel on Performance tools and assist in the supervisor on-boarding activities in assigned OpCos
  • Assist in the consolidation, review and analysis of Daily/Weekly/Monthly Scorecards to identify issues and communicate findings to OpCo leadership
  • Guide, support and consolidate target setting, tracking and reporting activities




  • Bachelor of Science, Business or related degree or the equivalent in relevant experience.
  • Five or more (5+) years of business, analytical, operational or related experience.
  • Experience working with analytical tools and using and implementing technology-based solutions.
  • Ability to understand, document and implement business processes
  • Experience in the relevant line of business preferred but a strong understanding of operations is essential


Work Requirements

  • Proven track record of managing business improvement initiatives that delivered meaningful and measurable results
  • Strong leadership skills with the ability to maintain a wide range of multi-site relationships at all levels of the organization and the ability to effectively define and manage change
  • Demonstrated ability to get positive results through influence, persuasion, leadership, presentations, training, and group facilitation skills
  • Ability to think strategically with strong analytical and problem solving skills
  • High ethical standards
  • Excellent communication skills (both oral and written)
  • Thorough understanding of financial and operational management and the practical organizational dynamics that impact the results of change efforts
  • Willingness to travel up to 75% of the time



  • Judgment - Exhibits sound and accurate judgment
  • Planning/Organizing - Uses time efficiently, gathers and relays information in an organized manner
  • Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with ambiguity, frequent changes, delays, or unexpected events
  • Initiative - Asks for and offers help when needed
  • Innovation - Generates suggestions for improving work
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance




What CRH Americas Offers You


  • A culture that values opportunity for growth, development and internal promotion
  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs

About CRH Americas


CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.


CRH Americas is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH Americas family!


CRH's Americas Materials is an Affirmative Action and Equal Opportunity Employer.

 EOE/Vet/Disability--If you want to know more, please click on this link


Date Posted:  Sep 17, 2021

Nearest Major Market: Knoxville

Job Segment: Manager, Change Management, Management