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Field Support Representative - Chicago, IL

Chicago, IL, US, 60608

Oldcastle APG
APG North


Job ID:  447061


Oldcastle APG, a CRH company, is a leading global supplier of building and landscaping products. Its product portfolio includes hardscapes and masonry, packaged cement mixes, lawn and garden materials, and composite decking sold through a variety of channels for residential and commercial use. Oldcastle APG is the leading producer of hardscapes in North America and Europe and the innovator behind many of the industry’s well-known brands: Belgard hardscapes, Echelon masonry, Sakrete bagged dry mixes, and MoistureShield composite decking. With over 260 operating locations and approximately 8,500 employees, Oldcastle APG operates across 7 countries in the U.S., Canada, and Europe.


Job Summary


In this role, your objective is to be responsible for overall sales support functions including (but not limited to) on job site product knowledge training, supporting the development of dealer/customer relationships, maintaining quality dealer presence, update distributor displays and P.O.P. material and assisting in customer appreciation events.


Essential Duties and Responsibilities


  • Jobsite visits to educate and demonstrate installation methods on Belgard products

  • Responsible for supporting the Outside Sales Representatives in a designated region

  • Responsible for supporting the development and maintaining effective relationships with current dealers

  • Monitor and maintain all P.O.P. material for assigned region

  • Sample coordination and drop off

  • Maintain weekly communication with all Outside Sales Representatives

  • Travel to each assigned region as requested

  • Complete any merchandising or remerchandising efforts in any location as directed

  • Provide a Dealer visit summary to management after each dealer visit

  • Provide a weekly email to management recapping the dealer outlook and communication performed each week

  • Ability to travel locally 50-75% of the time, up to 25% overnight travel

  • Oversee Administrative sales functions for sales program

  • Attend home shows and provide customer service

  • Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed


Requirements/Education/ Experience


  • Must be English/Spanish Bilingual

  • 1-3 years prior install experience in block/brick industry recommended

  • Associate’s degree or equivalent from a 2 year college or technical school or equivalent in experience, training and education

  • Excellent communication skills, both verbal and written

  • Excellent customer service-oriented skills

  • Attention to detail

  • Computer literate, especially MS Office suite, e-mail, etc

  • Valid driver’s license and current auto liability insurance


Physical Environment


  • Lifting up to 65 pounds

  • Able to operate a vehicle for long periods of time

  • Requires sitting and standing for long periods of time

  • Some overnight travel required



What CRH Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion



About CRH


CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.


If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!


Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.


EOE/Vet/Disability--If you want to know more, please click on this link




Date Posted:  Sep 20, 2022

Nearest Major Market: Chicago

Job Segment: Field Service, Outside Sales, Temporary, Sales Support, Manufacturing, Sales, Contract