AMAT SSU COD Tool Administrator

Job ID:  517979

Staker Parson Companies, a CRH company, is a member of the CRH West Division; Our purpose, commitment to the future, and formula for growth is to champion the safety, empowerment, and development of our employees.  We strive to be the preferred source of quality sand, rock, landscape products, ready-mixed concrete, asphalt, paving and construction services.  We succeed as a team by embracing integrity, mutual respect, innovation, service, sustainability, and financial strength.   

Position Overview

The COD Tool Administrator plays a critical role in supporting the company-wide rollout of the SSU COD program, identified as a key Project Phoenix initiative and integrated with SAP across all AMAT divisions. Building on the success of the West Division’s digital COD reconciliation tool, this position ensures the effective maintenance, support, and training required for the COD process. This role requires proactive communication with internal stakeholders, attention to detail in financial tracking, and a commitment to ensuring the integrity and efficiency of the COD program as it scales across the organization.

Key Responsibilities (Essential Duties and Functions)

Serve in an empowered role with direct support from leadership to ensure proper communication and enforcement of the company’s COD policy. Support POS professionals responsible for collecting COD payment in accurately entering payment information into the SSU COD Tool, maintaining strict accountability so that no outstanding COD sales or balances remain.

• SSU COD Tool Access/Maintenance.
• Establish and maintain cash application security groups for each company within the COD tool, ensuring proper access controls and compliance with organizational policies.
• Create and maintain each company’s virtual COD “bags” and deposit groups within the tool to ensure accurate tracking and reconciliation.
• Update and manage user access within the program, assigning new users to appropriate business groups such as virtual bags and deposit groups.
• Oversee the management of company section groups, including adding new locations to the program’s sales organizations by region.
• Administer and update ticket groups within the program, including adding new locations as needed.
• Manage POS ticket reconciliation within the program, including ticket clean-up (voided tickets, “on account” tickets, etc.) and monitoring the SSU Outstanding Tickets report.
• Submit access requests to enable SSU Icon functionality within user Citrix accounts.
• Utilize administrator privileges to unlock COD virtual bags and deposits within the program, supporting the successful upload of payments to Viewpoint/SAP.
• Deliver SSU COD Tool training to newly hired employees, current users, and staff transitioning into new job roles to ensure effective use of the program and adherence to established processes.
• Provide training and support on proper use of the COD program, including naming virtual bags and deposits, searching and refreshing tickets, selecting appropriate payment methods, and entering payment details accurately. Training also covers complex scenarios such as customer returns with refunds, split payments (e.g., partial cash and remaining credit cards), and other exceptions.
• Monitor the company’s weekly COD aging report to identify and reconcile unpaid or unaccounted COD tickets, engaging directly with key business contacts—including dispatch, landscape centers, and scale operators—to verify payment status and ensure accurate recordkeeping.
• Identify and engage key personnel involved in the COD process to follow up on outstanding tickets, verify payment status, and confirm receipt of payments.
• Demonstrate proficiency with the company’s credit card processing platform and related procedures.
• Possess proficiency with the bank reconciliation process, ensuring accurate entry of all COD payment information into the SSU Program for seamless upload and integration with Viewpoint/SAP.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required.  Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions.

Education/Experience

• High school diploma or general education degree (GED) required. 
• 5-10 years’ accounts receivable and/or billing experience preferred.

Knowledge/Skill Requirements

• Proficiency in COD reconciliation processes and use of the SSU COD Tool.
• Strong understanding of bank reconciliation procedures and integration with Viewpoint/SAP.
• Experience with credit card processing platforms, including Alliant Pay and 3D Secure features.
• Ability to manage user access and security groups within financial systems and tools.
• Competence in creating and maintaining virtual COD bags, deposit groups, and ticket groups.
• Skill in POS ticket reconciliation, including handling voided, “on account,” and outstanding tickets.
• Knowledge of financial documentation and payment entry accuracy for COD transactions.
• Capacity to train and support employees (new hires, existing users, and role changers) on COD processes.
• Effective communication skills for coordinating with dispatch, landscape centers, scale operators, and other key stakeholders.
• Problem-solving ability to resolve discrepancies, unlock COD deposits, and ensure successful uploads to SAP.

• Attention to detail and accountability in monitoring weekly COD aging reports and confirming payment status.
• Working knowledge of Microsoft office suite (Word, Excel, PowerPoint, Outlook).

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, or hear.  The employee is frequently required to sit, climb, and use hands to finger, handle, or feel.  The employee is frequently required to stand, walk, crawl, kneel, bend, and reach with hands and arms above their shoulders.  The employee must occasionally lift and/or move from 10 to 50 lbs.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Office Setting

The statements included in this job description are not intended to be all-inclusive.  They represent typical elements and criteria necessary to successfully perform the job.  Other duties may be assigned as required.  Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Staker Parson Companies, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability