Shared Business Service Billing and Cash Application Manager

Overland Park, KS, US, 66210

Ash Grove Materials Corp.



Job ID:  489819 


Ash Grove Materials Corporation, a CRH company, produces ready-mix concrete, sand, and stone through its subsidiaries. Incorporated in 1987 and based in Overland Park, Kansas, Ash Grove Materials is committed to employee success by encouraging skills development for long-term professional growth.


Job Description:


The Shared Business Service Billing Manager and Cash Application Manager will oversee and streamline billing processes across multiple business units to ensure timely and accurate invoicing. This role is responsible for managing a team in multiple locations, implementing process improvements, and maintaining efficiency in a high-volume, fast-paced environment.


Key Responsibilities:

  1. Supervision and Team Management:
    • Lead and mentor a team of billing and cash application specialist in in multiple locations, providing guidance and training. 
    • Ensure the team meets its performance and accuracy goals.
    • Conduct regular performance reviews and provide constructive feedback to team members.
    • Set performance goals and provide regular feedback and performance evaluations.
    • Foster a collaborative and high-performance team culture.
  2. Billing Process Improvement:
    • Evaluate existing billing processes and identify areas for improvement.
    • Develop and implement strategies to streamline billing procedures, reduce errors, and increase efficiency.
    • Collaborate with cross-functional teams to optimize the end-to-end billing process.
  3. Efficiency Enhancement:
    • Develop and maintain performance metrics and key performance indicators (KPIs) to measure and improve billing efficiency.
    • Identify and eliminate bottlenecks in the billing cycle to ensure on-time invoicing.
    • Implement automation and technology solutions to enhance efficiency.
  4. Reduction of Billing Errors and Adjustments:
    • Analyze the root causes of billing errors and adjustments.
    • Develop and implement strategies to reduce these errors and adjustments, ensuring accurate billing.
    • Collaborate with teams to improve accuracy in billing data and resolve discrepancies.
  5. High-Volume Billing:
    • Manage a high volume of billing transactions while ensuring accuracy and compliance.
    • Oversee the billing of multiple business units and clients.
    • Handle complex billing scenarios and disputes.
  6. High Volume and Fast-Paced Environment:
    • Thrive in a fast-paced work environment, meeting strict billing deadlines.
    • Adapt to changes and evolving business needs quickly.
    • Prioritize tasks and allocate resources effectively to meet demands and process a large number of invoices daily, ensuring accuracy and adherence to tight deadlines.
    • Implement strategies to handle high transaction volumes without compromising accuracy or compliance.
    • Continuously monitor workload and adjust staffing or processes as needed to meet the demands of a dynamic and rapidly growing organization.
  7. Compliance and Risk Management:
    • Ensure compliance with all relevant accounting standards, laws, and regulations.
    • Identify and mitigate risks related to billing and cash application processes.
    • Ensure Customer Exempt Certificates have been acquired for all tax exempt sales
  8. Reconciliations:
    • Conduct regular financial reconciliations for various GL accounts
    • Investigate and resolve discrepancies, ensuring accurate and up-to-date financial records.
    • Collaborate with internal departments to streamline reconciliation processes and improve accuracy.
  9. SOX Compliance:
    • Ensure that the billing and cash application processes and procedures are in full compliance with the Sarbanes-Oxley Act (SOX) requirements.
    • Collaborate with internal and external auditors to facilitate SOX audits, including the preparation of documentation, testing, and remediation of any identified issues.
    • Implement and maintain controls and procedures that safeguard financial data, prevent fraud, and maintain the integrity of financial reporting.
    • Regularly review and update internal controls to adapt to changing regulatory requirements and business needs.
    • Conduct SOX training for the billing and cash application team to ensure awareness and understanding of compliance standards.



  • Bachelor's degree in Finance, Accounting, or a related field (Master's degree preferred).
  • 2+ years of experience in billing and accounts receivable, with at least 2 years in a managerial or supervisory role.  Experience in Shared Business Services a plus
  • Strong knowledge of billing software and systems.
  • Proven ability to improve billing processes and increase efficiency.
  • Experience working in high-volume billing environments.
  • Exceptional problem-solving and analytical skills.
  • Excellent leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Attention to detail and a commitment to accuracy.
  • Ability to work under pressure and meet tight deadlines.
  • Estimated travel:  30%


If you are a results-driven professional with a passion for process improvement and a track record of success in Shared Business Services or Accounts Receivable management, we encourage you to apply for this exciting opportunity.


What CRH Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A diverse and inclusive culture that values opportunity for growth, development, and internal promotion



About CRH


CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.


If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!


Ash Grove Materials Corporation, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.


EOE/Vet/Disability--If you want to know more, please click on this link




Date:  Nov 16, 2023

Nearest Major Market: Overland Park
Nearest Secondary Market: Kansas City

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