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Bulk Material/Equipment Transport Dispatcher - American Rock Products (Pasco, WA)

Pasco, WA, US, 99301

American Rock Products



Job ID:  387741

American Rock Products., a CRH company, is a member of the CRH West Division family, values a culture of growth, development, and internal promotion.  We are a dynamic, growth-oriented, national aggregate, asphalt, concrete, and construction family of companies.  For over 80 years, we have worked to be the preferred source of quality rock products, concrete, asphalt paving, and construction services.   We have been recognized by numerous organizations for our commitment to safety, customer service, and innovation. 



Position Overview

The Dispatcher performs functions relating to the fulfillment of bulk product needed at our ready-mix plants including but not limited to receiving product delivery requests, scheduling bulk tanker trucks, scheduling haul vendors and coordinating with appropriate personnel on equipment transport.  The Dispatcher must have an exceptional relationship with all key stakeholders including internal customers, haul vendors, plant managers, ready-mix dispatch and plant operators at all opco’s.  The Dispatcher needs to be familiar with the plant locations and travel times from terminals.  Needs to be familiar with different truck capabilities, plant loading capacities/capabilities, and what products are carried at the various plants by utilizing sourcing procedures and documents.


Key Responsibilities

Essential Duties and Functions

  • Exceptional communication with internal and external customers and vendors in a professional manner.
  • Monitor plant inventories.
  • Monitor upcoming ready-mix schedules.
  • Utilization of plant score cards. 
  • Liaison between key stakeholders fostering consistent teamwork (Dispatchers, Batch personnel, Operations, Transportation and Haulers)
  • Schedule cement tankers daily.
  • Schedule equipment moves as needed.
  • Create and maintain a schedule of loads, haulers, and plants to Track and Analyze company demands with plant and hauler capacities.
  • Utilize hired haulers by building and maintaining an exceptional business relationship.
    • Truck Availability
    • Short Term/Long Term commitments to long term jobs
    • Manage and document performance
  • Must be aware of special jobsite conditions that require specific trucks, spacing, etc.  
  • Regular and predictable attendance at assigned times is required. 
  • Other duties as assigned.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.



  • Minimum of a high school diploma or general education degree (GED) required. 
  • Minimum two years direct customer service/dispatch experience highly preferred.


Work Requirements

  • Must be 18 years in age or older.
  • Must pass pre-employment drug screen and criminal background check.
  • Strict adherence to safety requirements and procedures as outlined in the Employee Handbook.
  • Willingness to work in a team environment and assist co-workers or supervisors with other duties as required.
  • Must be willing to work nights and weekends when necessary.
  • Must have the ability to work without close supervision.


Knowledge/Skill Requirements

  • Exceptional verbal and written communication skills and an ability to work with management.
  • Demonstrated, effective skills in dealing with employees at all levels thru teamwork.
  • Ability to operate office equipment including, but not limited to computers, copiers, printers, etc.
  • Proficiency in personal computers/word processing, spreadsheets/databases, and relevant software packages.
  • Ability to accurately schedule trucks for foremen’s daily use.
  • Ability to analyze issues independently.
  • Ability to perform under deadline pressure.
  • Ability to understand and follow complex verbal and written instructions.
  • Ability to meet attendance schedule with dependability and consistency.




The statements included in this job description are not intended to be all-inclusive.  They represent typical elements and criteria necessary to successfully perform the job.  Other duties may be assigned as required.  Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



What CRH Offers You


  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion



About CRH


CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.


If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!


American Rock Products, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.


EOE/Vet/Disability--If you want to know more, please click on this link




Date Posted:  May 15, 2022

Nearest Major Market: Kennewick

Job Segment: Transportation, Dispatcher, Operations