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Dispatcher - Quakertown, PA

Quakertown, PA, US, 18951

Oldcastle APG
APG Lawn & Garden

 

Job ID:  350160

 

Oldcastle APG, a CRH company, is a leading global supplier of building and landscaping products. Its product portfolio includes hardscapes and masonry, packaged cement mixes, lawn and garden materials, and composite decking sold through a variety of channels for residential and commercial use. Oldcastle APG is the leading producer of hardscapes in North America and Europe and the innovator behind many of the industry’s well-known brands: Belgard hardscapes, Echelon masonry, Sakrete bagged dry mixes, and MoistureShield composite decking. With over 260 operating locations and approximately 8,500 employees, Oldcastle APG operates across 7 countries in the U.S., Canada, and Europe.

 

Summary
 

A Dispatcher is the point-of-service administrator tasked with meeting and exceeding our customer expectations. This individual will address product questions, sales orders, order tracking, quotes and quality solutions to delivery needs. Sustaining the high-level customer rapport with fast-paced and accurate service levels is key to the success of this position. This position is responsible for dispatching trucks with outbound deliveries and scheduling backhauls as needed, coordinating with sales department, answering phones as needed and maintaining accurate records.

 

Essential Duties and Responsibilities
 

  • 'A smile our customers can hear over the phone' - A pleasant, professional telephone presence with a clear voice, tone and demeanor is a must
  • Prepare invoices, delivery tickets, and related shipping documents
  • Experienced accurate data entry and document handling - Categorizing, filing, and maintaining ship ticket copies for audit purposes and file all customer records
  • Coordinate deliveries with trucks and customers to ensure delivery time accuracy
  • Plan and schedule effective delivery routes and work with trucks to cover loads efficiently
  • Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed

 

Qualifications
 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job.
 

Requirements/Education/Experience
 

  • Must be able to multi-task with high attention to detail
  • Skilled in MS Office Package with intermediate skill in Excel, Word, Outlook, accurate data entry and standard office equipment operations. 10-key experience a plus
  • HS diploma or GED or equivalent in related experience required. Intermediate math skills able to calculate pricing, calculate product by volume, weights or measures equations, and calculate percentiles accurately
  • Experience with Lawson is preferred

 

Physical Environment
 

  • May require occasional lifting up to 50 lbs.
  • Endure intermittent climbing, bending, stooping, twisting, reaching, pushing and pulling
  • Sitting for extended periods of time

 

What CRH Americas Offers You

 

  • Highly competitive base pay
  • Comprehensive medical, dental and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • A culture that values opportunity for growth, development, and internal promotion

 

About CRH Americas

 

CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

 

Oldcastle APG, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH family!

 

CRH Americas is an Affirmative Action and Equal Opportunity Employer.

 

 EOE/Vet/Disability--If you want to know more, please click on this link

 

Date Posted:  Nov 22, 2021


Nearest Major Market: Philadelphia

Job Segment: Dispatcher, Transportation, Temporary, Data Entry, Operations, Contract, Administrative