Transportation Dispatcher-Redmond, UT

Job ID:  500851

Summary 

This is a skilled position requiring the individuals to manage a variety of functions related to trucking operations. The individual must have a good understanding of construction, paving and material distribution business as they relate to transportation. Dispatch will be responsible for observing safety practices within the team and on the job site and will monitor the daily duties of operations within the department and will advise, correct and document as needed. Position reports to the Transportation Manager. 

Job Responsibilities

The following job responsibilities are to be used as a guideline.  The job responsibilities may be altered, deleted, or added at any time depending on the effectiveness to the department and the company.

Essential Duties and Responsibilities 

• Prepare & direct driver’s daily activities 
• Build orders and check for accuracy. Correct material, load times, and pricing etc.
• Answer office phones and direct calls to proper people/department.
• Check/approve drivers daily time in Track it/Fleet Watcher for accuracy
• Check Hired Haulers time for accuracy and approve
• Coordinate requested time off with office staff/ manger and fill in as needed
• Give 2 weeks’ notice of requested time off
• Approve/Schedule drivers time off coordinating with trucking demand
• Answer company phone/cell phone after hours
• Assist in closing work orders
• Create hot spot/geo fences on Track it/Fleet Watcher
• Be a admin of Track It/Fleet Watcher add equipment/update drivers and equipment as needed
• Assist in coaching on Motive
• Assist with collecting/reporting 30/60/90-day documentation
• Assist with hired haulers insurance compliance.
• Contact hired haulers daily to secure trucking needs.
• Willing to work after hours if call out changes and send revised schedule
• Report hot spot times from track it and fleet watcher as needed
• Maintain a positive attitude and take initiative to solve daily problems
• Schedule delivery of product to job locations 
• Take orders from internal and external customers and ship in a timely manner 
• Must be customer service oriented, both internally and externally 
• Check and review all orders assigned before they are shipped 
• Coordinate deliveries with company truck drivers and external trucking companies to ensure timely delivery of materials to customers 
• Maintain professional demeanor in stressful conditions 
• Be able and willing to work flexible hours including overtime as job needs arise 
• Reliable attendance is essential to performance in this role 
• Responsible for a safe work environment for themselves and co-workers 
• Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed 

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or abilities required.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the job. 

Requirements/Education/Experience 

• High school diploma or equivalent or equivalent experience in related function 
• At least 1 year of related experience 

• Must be able to effectively multitask 
• Computer skills in Microsoft Excel, Word, and Outlook 
• Excellent mathematical and communication skills 

Key Competencies

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Teamwork - Contributes to building a positive team spirit.
• Judgment - Exhibits sound and accurate judgment.
• Planning/Organizing - Uses time efficiently.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals.
• Initiative - Asks for and offers help when needed.
• Innovation - Generates suggestions for improving work.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance
• Ability to apply common sense understanding to carry out detailed, but uninvolved written or oral instructions.

Physical Environment 

• May require additional lifting of up to 25lbs 
• Endure intermittent climbing, bending, stooping, twisting, reaching, pushing and pulling 
• Walking and standing for long periods of time 

The statements included in this job description are not intended to be all-inclusive.  They represent typical elements and criteria necessary to successfully perform the job.  Other duties may be assigned as required.  Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Hales Sand & Gravel, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.