Dispatch

Job ID:  510259

Conco Companies is a CRH company.  Conco Companies is the leading ready-mix and crushed stone supplier in southwest Missouri and has been in business for over 70 years.  Conco is also active in the trucking, cut-stone and quarry supply industries.  With industry leading products and services, it is a great place to grow.  If you’re up for a rewarding challenge, we invite you to take the first step and apply today.

Pay: $19-$21 an hour, depending on experience. 

Position Overview

The dispatcher is responsible for providing professional and technical expertise necessary to assist and support the customer service areas of the organization.

Key Responsibilities (Essential Duties and Functions)

• Daily dispatch operations for equipment moves from location to location.

• Route planning and scheduling by acquiring local and state permits for said equipment.
• Provide support to fellow customer service reps., as well as back up role for lead dispatcher.
• May require rotating shift.
• Assist with scheduling employee vacations and employee required doctor visits.
• Must keep an equipment log at all times to track location of all equipment.
• Analyzing information for continuous improvement, including ability to assist with utility locate updates.
• Manage and control daily workload through good dispatching procedures such as answering multiple calls, email correspondence in a courteous and respectful manner from all departments within the organization.
• Maintain and log payroll entries for truck drivers using payroll system.
• Good at problem solving and working collaboratively with others.
• Excellent customer service skills
• Effective verbal and written communication skills and an ability to work with management.
• Demonstrated, effective skills in dealing with employees at all levels.
• Work in a team environment and assist co-workers or supervisors/managers with other duties as required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Education/Experience

• Minimum high school/general education degree (GED) required
• Previous related experience in dispatch for transportation industry preferred
• 3 – 5 years dispatch experience

Work Requirements

• Dispatch software preferred
• Handle multiple task concurrently and perform well under pressure

Knowledge/Skill Requirements

• Strong written and oral communication skills
• Analytical and problem-solving abilities
• Prioritiy emphasis and strong time management skills
• Strong computer skills

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

• Extensive radio and phone conversation.
• Bend: flexion of the upper trunk forward while standing and knees extended or knees flexed when sitting.
• Reach: extend the hands and arms in any direction.

Work Environment

• Noise: sufficient noise, either constant or intermittent, to cause marked distraction.
• Will work between a standard office and field operations environment.

The statements included in this job description are not intended to be all-inclusive.  They represent typical elements and criteria necessary to successfully perform the job.  Other duties may be assigned as required.  Requirements for this job are subject to modification by the Company and its designees, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Conco Companies, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability